Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 21, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
Is there a pick-up service from the nearest station?
There is a free shuttle bus from Inawashiro Station on the JR Banetsu West Line. It must be booked in advance, by 17:00 on the day before your stay. The journey takes about 30 minutes.
Activities (1)
Can I ski in winter?
There are several ski areas nearby for winter sports. When there is snow you can also enjoy bathing while looking out over the snowy landscape.
Cancellation (1)
What is the cancellation policy?
Cancellation charges vary by plan. Please check the booking page on the official website or the terms given when you book, or contact the hotel on 0241-32-2211.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. If you will arrive after 18:00, please let the hotel know in advance.
Pets (1)
Can I bring a pet?
We have not been able to confirm any statement about pets on the official website or in primary sources. Please check with the hotel directly on 0241-32-2211 before your stay.
Nearby sightseeing (1)
Is it convenient for the Goshikinuma ponds?
The hotel is within walking distance of the entrance to the Goshikinuma nature trail, very convenient for a walk. The trail along the shore of Lake Hibara is also close by.
Traveling with children (1)
Can I stay with children?
We accept guests with infants and children. Please contact the hotel in advance about amenities for children.
Rooms (1)
What room types are there?
There are 45 rooms in total: 35 Western-style and 10 Japanese-Western. Categories include junior suites, luxury twins and stylish twins, all designed for the view of Mount Bandai and Lake Yarokunuma.
Hot springs / Baths (2)
What are the hot spring and open-air bath like?
There is an open-air bath with a view over Mount Bandai and Lake Yarokunuma. Information from the Urabandai Tourist Association confirms Wi-Fi, a hot spring and an open-air bath. You can bathe amid the scenery of each season.
Can I bathe without staying overnight?
We have not been able to confirm any information about day bathing on the official website. If you would like to, we recommend contacting the hotel directly.
Equipment / Services (1)
Is Wi-Fi available?
Wi-Fi is available in the building, and you can connect to the internet in your room. Please ask at the front desk for details.
Meals (1)
What is the food like?
There are two choices: a seasonal Japanese kaiseki course reflecting the seasons of Urabandai, and a full French course. Dishes using local ingredients are served in the restaurant.
Parking (1)
Is there parking, and is there a charge?
There is free parking for 69 cars. No booking is needed and spaces are first come, first served, so please arrive early in busy seasons.
Other (6)
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1171 Yudairayama, Hibara, Kitashiobara Village, Yama District, Fukushima Prefecture
What time is check-out?
11:00.
What time is check-in?
15:00.
How do I get there?
About 30 minutes by the hotel's free shuttle bus from Inawashiro Station on the JR Banetsu West Line. About 25 minutes by car from Inawashiro-Bandaikogen IC on the Banetsu Expressway.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.