Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 20, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Naha Airport?
About 20 minutes south by car (taxi or hire car) from Naha Airport. It is also close to central Naha, so access is good.
Other (1)
Do sea turtles nest here?
From 1 April to the end of November (provisionally), during the sea turtle nesting and hatching season, the lights on the room balconies are switched off. Please see the official website for details.
Check-in / check-out (2)
Is late check-out possible?
Please see the FAQ on the official website or contact the hotel front desk about late check-out.
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan. The pools are available from 13:00, before check-in.
Pets (1)
Can I stay with a guide dog?
Yes. Please be sure to tell the hotel in advance that you will be accompanied by a guide dog.
Reservations (1)
Can minors stay without an adult?
Yes, but a guardian must complete a consent form. Please contact us in advance on 098-997-5550.
Smoking (1)
Are there smoking rooms?
All rooms are non-smoking, including the balconies. Please use one of the three smoking areas in the hotel.
Rooms (3)
Do all rooms have an ocean view?
Yes, all 443 rooms have an ocean view. The resort comprises two 11-storey buildings, with large windows looking out on the sea and sky.
Which room types can use the club lounge?
The club lounge is reserved for guests in suites and certain premier rooms. Dedicated staff handle check-in there, and you can relax on the terrace in the sea breeze.
Can I request a particular room number or floor?
We cannot guarantee a particular floor or room, though you may note a request in the remarks field when booking. The room type can be chosen at the time of booking.
Facilities / Pools (1)
How many pools are there?
There are six pools, among the largest in the prefecture. The Center Pool (for guests aged 20 and over) also has the VIP pool bar Oasis.
Meals (1)
How many restaurants are there?
There are nine restaurants and bars, including a breakfast buffet of about 150 items, offering a wide range of dining.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 20 minutes by car from Naha Airport.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
963 Nashiro, Itoman City, Okinawa Prefecture