Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available in every room?
Free Wi-Fi is available throughout the hotel. Every room also has a humidifying air purifier.
Access (2)
How do I get there from Yamagata Airport?
About 30 minutes by car from Yamagata Airport.
How do I get there from Yamagata Station?
About 5 minutes by car or taxi from JR Yamagata Station, or about 15 minutes' walk. The 100-yen city centre loop bus (running 9:30-18:30) also takes about 5 minutes.
Check-in (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 10:00.
Smoking (1)
Can I smoke?
The whole building is non-smoking. There is a smoking area in the lobby on the ground floor.
Rooms (1)
How many rooms are there in total?
There are 104 rooms. All are non-smoking and have Wi-Fi and a humidifying air purifier.
Facilities (2)
Is it suitable for business travel?
The hotel is in the centre of Yamagata City, convenient for both business and sightseeing. With free Wi-Fi and a humidifying air purifier in every room, it suits business travel well.
Tell me about the art museum in the hotel.
The Yamagata Grand Art Museum inside the hotel displays a large collection of paintings and sculpture from Japan and abroad. We welcome guests in a calm space with an artistic air.
Sightseeing (1)
Is it convenient for Zao and Yamadera?
Being in the centre of Yamagata City, the hotel is well placed for buses and taxis to the main sights such as Zao Onsen and Yamadera (Risshakuji). It is also close to Kajo Park.
Meals (1)
What style is breakfast?
Breakfast is a buffet featuring the distinctive local ingredients of Yamagata.
Parking (1)
Is there parking, and how much does it cost?
There are 70 spaces in total: 51 in the north car park and 19 in the south car park. Hotel guests pay 1,000 yen for one night and 2,000 yen for two. Spaces are first come, first served and cannot be reserved. If the car parks are full we will direct you to a public car park nearby.
Other (6)
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.
How do I get there?
About 5 minutes by car or 15 minutes' walk from JR Yamagata Station. About 5 minutes from Yamagata Station on the 100-yen city centre loop bus. About 10 minutes by car from Yamagata-Zao IC on the Yamagata Expressway.
What time is check-in?
15:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What is the address?
1-7-42 Honcho, Yamagata City, Yamagata Prefecture