Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 24, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
Can I walk to Mihama American Village?
Yes, Mihama American Village and Sunset Beach are within walking distance from the hotel (within 500m). You can easily enjoy shopping and marine leisure activities in the Chatan area.
How do I get from Naha Airport?
It is approximately 40 minutes by car from Naha Airport. Airport limousine bus service is also available, and tickets are sold at the limousine bus information center in the airport arrival lobby or at the hotel.
Other services (1)
Can you arrange surprise packages for special occasions?
Yes, we can provide cakes, champagne, and flower bouquets (for a fee). If interested, please contact the hotel at least 3 days in advance.
Check-in / check-out (1)
What are the check-in and checkout times?
Check-in is from 15:00 and checkout is at 12:00. Times may vary depending on your plan.
Beach / Pools (1)
What pool facilities are available?
We have one of the prefecture's largest indoor and outdoor pools. The outdoor pool features two water slides and a hot tub. The indoor pool is equipped with a dry sauna and is available year-round.
Pets (1)
Can pets stay at the hotel?
We offer dog-friendly rooms. For details on conditions and services, please contact the hotel or check our official website in advance.
Children / Families (1)
Are there services for children?
We offer free kids activities daily. Baby beds, bed guards, baby bathtubs, and diaper disposal bins are available free of charge (limited quantities; please inquire in advance).
Rooms (1)
Do you have connecting rooms?
When booking two or more rooms, we will prepare adjacent or facing rooms (depending on availability, we may not be able to accommodate this). For details, please contact the hotel.
Equipment / Services (3)
Do you offer barrier-free accommodations?
Yes, we have barrier-free facilities including wheelchair-accessible guest rooms, barrier-free toilets, and wheelchairs available for loan. Guide dogs are also welcome.
Is Wi-Fi available?
Internet (Wi-Fi and wired) is available in all guest rooms. Wi-Fi is normally charged, but is free for Hilton Honors members.
What services does the executive lounge provide?
Guests in executive rooms may use the lounge. We offer complimentary beverages and light snacks, as well as check-in and checkout service. For details, please contact the hotel.
Meals (1)
What breakfast menu is offered?
Our buffet restaurant Suri Yun serves a breakfast buffet with over 60 Japanese, Western, and Okinawan dishes. Terrace seating is also recommended.
Parking (1)
Is there a parking lot? How much does it cost?
We have parking for approximately 200 vehicles. From October 1, 2025, parking will be charged at ¥500 (tax included) per vehicle per night. For stays of 4 nights or more, the maximum charge is ¥2,000 (tax included). No advance booking required.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
How do I get there?
Approximately 40 minutes by car from Naha Airport. Mihama American Village and Sunset Beach are within walking distance. Airport limousine bus available (approximately 90 minutes).
What time is checkout?
12:00.
Is there parking?
Yes, it is available. For details, please contact the facility.
What is the address?
Okinawa Prefecture, Chatan Town, Mihama 40-1
What is the check-in time?
15:00