Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス (3)
How do I get to USJ?
Take the free shuttle bus to JR Universal City Station, from where USJ is within walking distance. We're a popular base for visiting Universal Studios Japan.
How do I get to central Osaka?
Access to central Osaka is convenient—you can relax away from the bustle while still being accessible for business trips. From JR Sakurajima Station to Universal City Station is approximately 1 minute by train, and to JR Osaka Station is as quick as 14 minutes.
How do I get from the nearest station, and is there a free shuttle bus?
A free shuttle bus connects JR Universal City Station and the hotel. It's an ideal base for visiting USJ.
アクティビティ (1)
Can we do BBQ?
We have the largest all-weather BBQ site in the Kansai region, so you can enjoy barbecue day and night. Night barbecues with friends and family are also available.
チェックイン・アウト (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 11:00. Times may vary by plan, so please check the official website for details.
周辺環境 (1)
What is the natural environment like in the surrounding area?
The facility is located on approximately 10,000 tsubo of land surrounded by forest and sea, with a forest garden full of trees and birdsong. Despite being close to central Osaka, it offers a non-everyday resort experience far from the bustle.
客室 (1)
Are there standard guest rooms in addition to log houses?
We have two main hotel buildings and 14 authentic log houses imported directly from Northern Europe. We accommodate a wide range of stay styles from single rooms to family and group stays.
宿泊スタイル (1)
Is the facility suitable for families and groups?
We accommodate a wide range of guests, from solo travellers to families and group trips. Log houses are particularly popular for multi-person stays.
食事 (1)
Is there a restaurant?
We have an all-day dining restaurant serving breakfast through dinner.
駐車場 (1)
Is there a car park?
Yes, we have a car park with ample parking spaces on our large grounds. For details, please check the official website or contact the hotel.
Other (6)
What is the address?
2-2-15 Kitamimizu, Konohana Ward, Osaka, Osaka
What time is check-in?
15:00.
What time is check-out?
11:00.
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
Is there a car park?
Yes, parking is available. For details, please contact the facility.
How do I get there?
Approximately 15–20 minutes by complimentary shuttle bus from JR Universal City Station (via JR Sakurajima Station)