Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 4, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available in the building. Please ask at the front desk for details.
Access (1)
How do I get there from Tanegashima Airport?
About 20 minutes by car from Tanegashima Airport. From Nishinoomote Port it is about 5 minutes by car.
Activities (1)
Are there marine activities?
You can dive, fish and take part in other marine activities in the beautiful waters of Tanegashima. Please ask at the front desk for details of the programmes.
Cancellation (1)
What is the cancellation policy?
The cancellation policy varies by plan. Please check your booking confirmation email or the plan details on the official website.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 14:00 and check-out is by 11:00. Times may differ by plan.
Traveling with children (1)
Is it enjoyable for families with children?
There is plenty for families to enjoy, from the natural setting of Tanegashima to a visit to the space centre, making it an ideal stay for a family trip.
Hot springs (1)
Is there a hot spring?
Please see the official website or ask at the front desk about a hot spring or bathing hall.
Sightseeing (1)
Is it convenient for the JAXA Tanegashima Space Center?
The JAXA Tanegashima Space Center can be reached by car. Please ask at the front desk about rocket launch viewing and other information on the area around the space centre.
Meals (1)
What food can I enjoy?
There is a restaurant serving dishes made with fresh Tanegashima produce, so you can enjoy local food built around seafood.
Parking (1)
Is there parking?
There is a car park. Please contact the hotel for details.
Other (6)
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
16000-45 Nishinoomote, Nishinoomote City, Kagoshima Prefecture
How do I get there?
About 20 minutes by car from Tanegashima Airport. About 5 minutes by car from Nishinoomote Port.
What time is check-in?
14:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.