Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
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What time is checkout?
10:00.
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is until 10:00.
Is there a parking lot? Is there a charge?
We have an outdoor flat parking lot with capacity for approximately 80 cars. No reservation required; 770 yen (tax included) per car per night. Motorcycles are the same rate. When you arrive, please park in front of the entrance and our staff will assist you. For buses, trucks, and other large vehicles, please contact us in advance.
How do I get from Dogo Onsen Station?
It is approximately 9 minutes on foot from Iyo Railway Dogo Onsen Station. We also operate a complimentary shuttle bus from 15:00 to around 22:00 at approximately 10-minute intervals. After check-out (6:00–10:00), we accept shuttle requests anytime at the front desk.
What types of hot springs and baths are available?
Large bath "Yunoka" (indoor bath, jet bath, vibra bath, löyly sauna, mist sauna), open-air bath "Yunone" (gender-alternating, 8 types), paid private open-air bath "Yuraku" (4 types, including barrier-free "Hinoki no Yu"), hand baths, foot baths, and more. Private open-air baths can be reserved at check-in for 45 minutes at 3,300 yen (tax included).
What is the address?
100 Dogohimezuka, Matsuyama, Ehime Prefecture
What is the smoking policy?
All guest rooms are non-smoking (main building smoking rooms will be discontinued as of check-out on December 14, 2025). A 24-hour smoking area is available in the building.
Can families with children stay here?
Yes, family stays are welcome. You can enjoy a relaxing time at the diverse hot spring facilities. Please confirm details on children's rates and meals at the time of booking.
How do I get there?
About 9 minutes' walk from Iyo Railway Dogo Onsen Station (free shuttle bus available, runs at approximately 10-minute intervals from around 15:00 to 22:00), or about 25 minutes' drive from Matsuyama IC.
What time is check-in?
15:00.
How do I reserve a private open-air bath?
Please apply for the private open-air bath "Yuraku" (4 types) at check-in. The charge is 3,300 yen (tax included) for 45 minutes. We also have a barrier-free "Hinoki no Yu" available.
What types of guest rooms are available?
We have 123 rooms total, including a variety of types: Seigetsu-tei (Japanese-Western rooms), Kaika-tei (Japanese-Western rooms), Japanese modern twin rooms (with terrace), 10-mat Japanese rooms (San-no-kan), and special rooms with private open-air baths.
Can I walk to Dogo Onsen Honkan?
Dogo Onsen Honkan is within walking distance from the hotel (approximately 9 minutes or more). There is also a "Hotel Prince Dogo Guest-Only Lounge" in front of Dogo Onsen Station, where you can use complimentary luggage lockers, tea service, and restrooms (available after check-out as well).
What kind of meals are provided?
We serve kaiseki (multi-course Japanese dinner). Our chef carefully prepares exquisite kaiseki using fresh and safe ingredients, with menus changing with the seasons. Please check your reservation plan for details.
Can I use Wi-Fi in the facility?
Wi-Fi is available throughout the facility. Details will be provided at check-in.