Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 7, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi / Equipment (1)
Is Wi-Fi available?
Wi-Fi is available throughout the hotel. For details, please contact the hotel.
Access (1)
How do I get there?
From JR Tonami Station by taxi about 15 minutes, from JR Shin-Takaoka Station by taxi about 30 minutes. By car, it is about 15 minutes from Tonami IC on the Hokuriku Expressway. When using trains, take the Shinkansen to Shin-Takaoka Station on the Hokuriku Shinkansen, then the JR Johana Line to Tonami Station (about 20 minutes), and then use a taxi.
Activities (1)
Can I experience traditional Japanese and Toyama culture?
Near the front desk, there is a corner where you can experience traditional Japanese and Toyama culture, including mizuhiki (decorative cord knotting), calligraphy, Etchu Owara festival cone hats, and kokiriko rhythm sticks—all at no extra charge. It is popular with international guests.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan.
Plans / Prices (1)
What does all-inclusive include?
The accommodation rate includes dinner buffet, breakfast buffet, alcohol and soft drinks at the lounge, snacks, and use of hot spring and public bath. Some drinks and activities are charged separately. The lounge operates in two time slots: 15:00–18:00 and 21:00–23:00.
Meetings / Banquets (1)
Do you have conference rooms or banquet halls?
We have 14 Japanese and Western-style conference rooms and banquet halls, including a Western banquet hall of 1,024 m². We can accommodate large academic conferences and corporate events.
Seasons / Notes (1)
Are there precautions for winter (snow roads)?
From December through early March, if you are driving, there is a high possibility of snow-covered roads, so please be sure to bring winter tyres or chains.
Rooms (1)
What types of guest rooms are available?
Western twin rooms (202 rooms), Japanese-Western rooms (30 rooms), and others (3 rooms), for a total of 235 rooms. All rooms are spacious at 35 m² or more and offer views of the beautiful Tonami Plain.
Hot springs / Baths (1)
What hot spring and bath facilities do you have?
There is an open-air rock bath fed by "Eccchu Tonami Hot Spring" and a spacious public bath with sauna. The spring has a rare mineral composition from two water sources (Yao Formation and Iō Mountain Formation). The open-air bath features a view of Tonami Plain and is supplied with hot spring water. The low temperature allows for leisurely bathing.
Meals (1)
What kind of meals are provided?
Both dinner and breakfast are buffet style. We offer seasonal dishes along with local ingredients such as Noto beef. During dinner, beer, wine and other drinks are available as free-flow.
Parking (1)
Is there parking? What is the cost?
Free parking is available. It accommodates approximately 220–224 vehicles and is free for guests.
Other (6)
What is the address?
330 Yasukawa Tennō, Tonami, Toyama Prefecture
How do I get there?
About 15 minutes by taxi from JR Tonami Station. About 30 minutes by taxi from JR Shin-Takaoka Station. About 15 minutes (approximately 9 km) via Route 359 from Tonami IC on the Hokuriku Expressway. About 40–45 minutes by taxi from Toyama Airport.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there a parking lot?
Yes, it is available. Please contact the facility for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.