Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 31, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Baths (1)
Is there a communal bath?
There is a communal bath called Shiki no Yu. It is an artificial hot spring based mainly on natural mineral stone (yakuseki komyoseki) and is said to help with neuralgia, rheumatism, stiff shoulders and recovery from fatigue. It is not water welling up from underground, but the soft water is well received for warming you thoroughly.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 11:00. If you arrive early, the front desk can hold your luggage.
Rooms (1)
Are there rooms recommended for railway enthusiasts?
Rooms on the Iseshi Station side look out on JR and Kintetsu trains, which is well received by railway enthusiasts.
Facilities / Equipment (1)
How does the adjoining Bekkan Grande differ?
Bekkan Grande had its grand opening in July 2023 in MiraISE, the complex next to the main building. Its front desk is on the 9th floor of MiraISE. Distinctive features such as a special room limited to one per day, fitted with a real Mie Kotsu bus driver's seat, are popular. Both are 2-3 minutes' walk from Iseshi Station.
Sightseeing / Access (1)
How far is Ise Jingu?
The Outer Shrine is within walking distance of Iseshi Station (about 15 minutes on foot). The Inner Shrine is about 15 minutes away by bus. The location is ideal as a base for visiting Ise Jingu.
Equipment / Amenities (1)
Where do I collect amenities?
Amenities are taken by guests as preferred from the Amenity BAR in the lobby. Please note that they are not placed in the rooms.
Equipment / Services (2)
Is Wi-Fi available?
Free Wi-Fi is available in all rooms, useful for staying in touch on business or while travelling.
Can I request a particular pillow?
We operate a Pillow BAR service, where you can choose your preferred pillow from several types including pipe, feather and memory foam. A lending service for a doctor-recommended health pillow is also offered.
Meals (1)
What is breakfast like?
Breakfast is buffet style with a varied menu including Ise udon and live cooking stations. The Ise-flavoured dishes are well received.
Parking (1)
Is there parking?
The hotel does not have its own car park. Please use a nearby coin car park. If coming by car, it is about 15 minutes from Ise IC on the Ise Expressway.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
Is there parking?
We do not have parking.
What is the address?
1-10-25 Iwabuchi, Ise City, Mie Prefecture
How do I get there?
About 2 minutes' walk from the South Exit of Iseshi Station (Kintetsu and JR). The Outer Shrine of Ise Jingu is within walking distance. About 15 minutes by car from Ise IC on the Ise Expressway.
What time is check-in?
15:00.
What time is check-out?
11:00.