Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 9, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from JR Yonago Station?
About 20 minutes by bus bound for Kaike Onsen from JR Yonago Station, alighting at Kanko Center, then about 5 minutes on foot. From Yonago Airport, take the limousine bus to the Yonago Station bus terminal and continue by bus.
Amenities (1)
Can I choose a yukata?
Both men and women may choose from a range of yukata designs free of charge in the lobby, to wear inside and outside the hotel.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00.
Pets (1)
Can I stay with a pet?
Small dogs only may stay, in rooms set aside for guests with pets. Please contact us in advance when booking.
Rooms (1)
How large are the rooms?
All 80 rooms are at least 24 square metres. There is a wide choice of Japanese, Western and Japanese-Western types.
Facility information (1)
Do you have a sister property?
Our sister property Kaichoen is about 3 minutes' walk away.
Hot springs / Baths (1)
Is there a hot spring or large communal bath?
There is a range of facilities, including an open-air bath with a view of the Sea of Japan, a large communal bath, a stone sauna bath and a mist sauna. For hotel guests the bathing charge is 1,000 yen (from check-in to 23:00, last entry 22:00).
Location / Access (1)
How far is the beach?
About 30 seconds' walk. You can reach the white sand beach on Miho Bay directly from the hotel, an ideal position for walking and enjoying the shore.
Equipment (1)
Is Wi-Fi available?
Free Wi-Fi is available in every room.
Meals (1)
What is the food like?
There are two restaurants: the Japanese restaurant Enya Sango and the seafood restaurant Shu. Breakfast is a generous buffet including crab and is well received. The menu centres on creative Japanese dishes made with seasonal ingredients.
Parking (1)
Is there parking, and is there a charge?
Parking is free for hotel guests, with 140 spaces.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 20 minutes by bus bound for Kaike Onsen from JR Yonago Station, alighting at Kanko Center, then about 5 minutes on foot. About 20 minutes by car from Yonago IC on the Yonago Expressway via Route 431. About 15 minutes by car from Yonago Airport.
What time is check-in?
15:00.
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
4-21-1 Kaike Onsen, Yonago City, Tottori Prefecture