Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 14, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi and a wired internet connection are available in every room. Please see the plan information for details of the internet arrangements.
Access (3)
How convenient is it for Kaihin-Makuhari and Makuhari Messe?
About 13 minutes from Shin-Urayasu Station to Kaihin-Makuhari Station on the JR Keiyo Line, so Makuhari Messe and the Kaihin-Makuhari area are easy to reach.
How do I get there from Tokyo Station?
Take the Keiyo Line from JR Tokyo Station to Shin-Urayasu Station, about 20 minutes, then about 5 minutes' walk to the hotel. Kaihin-Makuhari Station is also about 13 minutes away on the Keiyo Line.
How do I get to Tokyo Disney Resort?
A free shuttle bus runs between the hotel and Tokyo Disney Resort, taking about 15 minutes. As a Tokyo Disney Resort partner hotel, we offer convenient direct transport to the parks.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00-24:00 and check-out is 12:00. Times may differ by plan. Please ask the official website or the front desk about early check-in and late check-out.
Rooms (1)
How big are the rooms?
Every room is a well-appointed 32 m2 or more. All 189 rooms have air conditioning, a flat-screen television and free Wi-Fi, giving you a spacious place to stay.
Facilities (2)
Is any building work going on in 2026?
Room maintenance work is being carried out from 1 April 2026 to 31 March 2027. There may be noise and workers moving about. Please see the official website for details.
Is there a pool or beauty salon?
There is an indoor pool and a beauty salon, and a sauna is also available. Please contact the official website or the front desk about opening hours and booking.
Special occasions (1)
Can you cater for an anniversary or special occasion?
We have anniversary plans and services for special occasions. There are also wedding facilities, making the hotel ideal for weddings and anniversary stays. Please ask the official website or the front desk for details.
Meals (1)
Are there restaurants?
There are several restaurants along with a lounge and a bar lounge. Breakfast is highly rated (4.6 in guest reviews), and we also cater for anniversaries and special meals.
Parking (1)
Is there parking?
There is a car park. Please check the official website or the front desk for charges, capacity and whether booking is needed.
Other (6)
What time is check-in?
15:00.
How do I get there?
About 5 minutes' walk from Shin-Urayasu Station on the JR Keiyo Line. About 20 minutes from JR Tokyo Station on the Keiyo Line. A free shuttle bus runs to Tokyo Disney Resort (about 15 minutes).
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
Is there parking?
Parking is available. Please contact the property for details.
What time is check-out?
12:00.
What is the address?
1-9 Mihama, Urayasu City, Chiba Prefecture