Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on May 30, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Access (3)

Can I access the islands like Shodoshima and Naoshima?

Ferry and high-speed boat services to Shodoshima and Naoshima operate from the pier adjacent to the hotel. A covered passageway on the 2nd floor directly connects to the ferry terminal, providing comfortable access even on rainy days.

Is there a shuttle bus?

The hotel does not offer its own shuttle bus. For access from Takamatsu Airport, please use the airport limousine bus. The hotel is very conveniently located just a 1-minute walk from JR Takamatsu Station, making train access very convenient.

How do I get to the hotel from Takamatsu Airport?

Limousine buses operate from Takamatsu Airport with no transfers required, taking approximately 40 minutes to the hotel's front entrance (1,000 yen one way). Limousine buses operate on a first-come, first-served basis. Disembark at the "JR Hotel Clement Takamatsu" bus stop, which is one stop before the Takamatsu Station-bound bus stop.

Internet (1)

Is Wi-Fi available? Is there a charge?

All rooms offer free wireless LAN (Wi-Fi) and wired LAN. Compatible with a wide range of devices including smartphones, tablets, and notebooks. Rental computers are available for 1,100 yen per night.

Check-in / check-out (1)

What are the check-in and check-out times?

Check-in is from 14:00. Check-out is at 12:00. Late checkout charges: 30% room rate surcharge (until 15:00), 50% surcharge (until 18:00), full rate surcharge (18:00 onwards). Late checkout may not be available depending on occupancy.

Pets (1)

Can I bring a pet to stay?

Pets are not permitted in the hotel, including restaurants and parking areas. Pet accommodation is not available.

Smoking (1)

Are there smoking rooms?

The facility has both non-smoking and smoking rooms. Smoking is limited to designated smoking areas only. Please confirm your specific plan details when booking.

Traveling with children (1)

Can I stay with children? Are children's amenities available?

We welcome families with children. Complimentary accommodation for preschool children (extra bed or crib, meals and amenities charged separately). Children's slippers, pajamas (130cm), and baby cribs are available for rental (limited quantity). We also offer family rooms such as the "Anpanman Room."

Rooms (1)

What types of rooms are available?

In addition to Western-style rooms including Single, Compact Twin, Standard Twin, and Triple, Japanese-style rooms are also available. We also offer larger room types such as Corner Deluxe Twin and Hollywood Deluxe Twin, as well as luxury suites including Crown Suite, Royal Suite, and Imperial Suite.

Luggage (1)

Can you store my luggage? Can I have it sent in advance?

Our 1st floor cloakroom can store your luggage before check-in and after check-out (collection on the same day only). We also accept advance luggage shipment. Address: 〒760-0011 Takamatsu, Kagawa, Hama-no-cho 1-1-1, JR Hotel Clement Takamatsu, Attn: Front Desk.

Meals (1)

What restaurants are in the hotel?

1st floor: Café & Restaurant "Vin". 2nd floor: Chinese restaurant "Toukou", Japanese restaurant "Seto", Steakhouse "Shiki". 20th floor: French restaurant "Fiore". Top floor: Bar "Astro". Breakfast is served as Japanese and Western buffet (6:30–10:00, 3,000 yen adults, 1,500 yen children) and is open to non-guests.

On-site services (1)

Do you offer massage service?

We offer massage service in the hotel. Reservations are accepted between 20:00 and 1:00. If busy, you may have to wait.

Parking (1)

Is there a parking lot? What is the charge?

Hotel basement parking (paid, first-come first-served) is available. Height limit is 2.1m. If full, we will direct you to the adjacent Takamatsu City Parking Lot. For restaurant use of 3,000 yen or more, we provide complimentary tickets for 3 hours at the hotel parking lot or 2 hours at the city parking lot.

Other (6)

What is the hotel's address?

1-1-1 Hama-no-cho, Takamatsu, Kagawa 760-0011

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

How do I get to the hotel?

1 minute walk from JR Takamatsu Station, 2 minutes walk from Kotoden Takamatsu-Chikukou Station. Approximately 40 minutes by limousine bus from Takamatsu Airport (1,000 yen one way), arriving at the hotel's front entrance. Approximately 20 minutes by car from Takamatsu West IC.

What time is check-in?

14:00.

What time is checkout?

12:00

Is there a car park?

Yes, parking is available. Please contact the facility for details.