Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Can I use Wi-Fi?
Free Wi-Fi is available throughout the facility. Please contact the front desk for connection setup.
アクセス (1)
Can I walk from Tottori Station?
It's approximately 7 minutes on foot from Tottori Station on the JR Sanin and Inbi lines (about 2 minutes by taxi). It's also about 5 minutes on foot from the long-distance bus terminal, offering excellent transport access.
チェックイン (1)
What are the check-in and check-out times?
Check-in is at 15:00 (last check-in at 23:00), and check-out is at 10:00. Late check-out is also available. Please speak with the front desk if you would like to arrange this.
ペット (1)
Can I stay with a pet?
Pets may be allowed to stay in some cases, but prior contact with the facility is required. Depending on room availability, you may not be able to use this service. Please always contact us before making a reservation.
客室 (1)
What types of guest rooms are available?
We have 108 rooms in total: 59 singles, 3 doubles, 38 twins, 1 suite, and 7 Japanese-style rooms. We also offer distinctive room types such as stylish designer twin rooms.
温泉・大浴場 (1)
Is there a hot spring? What facilities does it have?
We have our own natural hot spring source, Tottori Onsen, which is rare among prefectural capitals nationwide. We operate a large public bath, open-air bath, and sauna until 24:00. Day-use bathing is also available (adults ¥1,200, elementary school children ¥600).
観光 (1)
How do I get to Tottori Sand Dunes?
It's about 15 minutes by car (approximately 5.7 km) from the hotel. Buses and sightseeing taxis are also available. Our front desk staff can provide detailed tourist information.
食事・レストラン (2)
What does the breakfast include?
We offer a buffet of about 50 types of Japanese and Western dishes and drinks, including egg dishes cooked in front of you by our chef, all featuring Tottori prefecture ingredients.
Can I enjoy kaiseki or dinner courses?
In addition to the breakfast buffet, we offer kaiseki courses. You can enjoy Japanese and Western cuisine featuring local ingredients.
館内施設 (1)
Do you have spa or massage facilities?
We have a complete spa and massage facility. For details on menus and booking methods, please check our official website or contact the front desk.
駐車場 (1)
Is there a car park? Is there a charge?
We have 70 paid parking spaces (some with height restrictions). The rate is ¥500 per night. Large buses require prior notice.
Other (6)
Is Wi-Fi available?
Free Wi-Fi is available throughout the hotel.
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
What time is check-out?
10:00.
What time is check-in?
15:00.
What is the address?
403 Eiraku Onsen-cho, Tottori, Tottori Prefecture
How do I get there?
About 7 minutes walk from JR Tottori Station, or about 2 minutes by taxi. About 10 minutes from Tottori IC on the Tottori Expressway. About 20 minutes by car or taxi from Tottori Airport.