Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 13, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How accessible are Umeda and Namba?
Both Umeda and Namba are within walking distance, where you can enjoy Osaka's culture, cuisine, and shopping. Kyoto is approximately 15 minutes away by Shinkansen from Shin-Osaka.
How do I get from the nearest station?
Directly connected to Exit 4 of Osaka Metro Yotsubashi Line Higobashi Station and Exit 13 of Keihan Nakanoshima Line Watanabebashi Station. About 5 minutes by car from JR Osaka Station.
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 12:00. Times may vary depending on your plan.
Member benefits (1)
Do you offer Hilton Honors member discounts?
Hilton Honors members can access member-only discount plans available exclusively on our official website (with lowest price guarantee).
Rooms (2)
Do you have a penthouse suite?
We have one Conrad Penthouse Suite at the hotel. It's a special space featuring an impressive lacquered luxury bathtub.
What are the room sizes and views like?
All rooms are 50 m² or larger and located on the 33rd floor or above. All guest rooms, restaurants, and banquet halls offer panoramic views of Osaka's skyline, rivers, sea, and mountains.
Meals (1)
What restaurants and bars are available?
Teppanyaki counter "Kura", seafood bar, all-day dining "Atmos Dining", and a lobby lounge. The 40th-floor restaurant and bar offer wonderful views of Osaka.
On-site facilities (3)
Do you offer collaboration plans with teamLab?
We offer flexible passes that can be combined with stays including entry to teamLab's experiential facilities. Please check our official website for details.
Tell me about the artwork displayed throughout the hotel.
Conrad Osaka incorporates natural phenomena such as wind and light into its interior design. The 40th-floor lobby features a signature art work titled Fu/Rai, inspired by the Wind and Thunder Gods.
Do you have a spa, fitness centre, or pool?
Conrad Spa, fitness centre, and indoor pool are available. Hilton Honors members enjoy special benefits.
Parking (1)
Is there a car park?
Yes. For details on rates and number of spaces, please check our official website or contact the bell desk.
Other (6)
How do I get there?
Directly connected to Exit 4 of Osaka Metro Yotsubashi Line Higobashi Station and Exit 13 of Keihan Nakanoshima Line Watanabebashi Station / Approximately 5 minutes by car from JR Osaka Station
What is the check-in time?
15:00
What is the address?
3-2-4 Nakanoshima, Kita Ward, Osaka, Osaka Prefecture
Is there a car park?
Yes, parking is available. Please contact the facility for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the check-out time?
12:00