Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on June 3, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Access / Shuttle service (1)

How do I get here from Inawashiro Station?

It's approximately 30 minutes by car or taxi from JR Banetsu-Sailine Inawashiro Station. It's also approximately 30 minutes by car from Inawashiro Bandai-Kogen IC on the Banetsu Expressway. For shuttle service, please contact the hotel directly.

Activities (2)

What summer activities are available?

You can enjoy activities unique to Urabandai such as trekking, canoeing, and nature observation. The hotel also has an indoor and outdoor pool—the only one in the Urabandai area—allowing for an active stay year-round.

How do I access the ski resort?

We are the official hotel of Grande Co Snow Resort, which is adjacent to the hotel. Ski-in/ski-out access is available directly from the hotel. Winter access to the slopes is very convenient.

Check-in / check-out (1)

What are the check-in and check-out times?

Standard check-in is 15:00 and check-out is 11:00. Times may vary depending on your plan, so please check your booking details.

Nearby sightseeing (1)

What are the nearby attractions?

Goshikinuma (including Bishamonuma and Bentennuma ponds), Lake Hibara, and the Urabandai Nature Observation Forest are accessible by car or on foot. Aizuwakamatsu (Tsuruga Castle) and the Kitakata Ramen Street are within a 1-hour drive.

Children / Families (1)

Is it suitable for families with children?

The property offers a variety of activities for children, including skiing and nature experiences. The natural setting provides a relaxed environment for families and is suitable for multi-generational visits.

Rooms (1)

What is the maximum occupancy of guest rooms?

We have rooms that can accommodate up to 6 guests, suitable for families and groups. For details on room types, please check our official website.

Hot springs / Baths (1)

Is there a hot spring?

Yes, we have hot spring facilities. Surrounded by Urabandai's natural scenery, the hot spring is perfect for refreshing after skiing or trekking. You can also enjoy a sauna, views of the green gardens, and snow-viewing baths in winter.

Equipment (1)

Can I use Wi-Fi?

Wi-Fi is available throughout the facility. The property also has a workation room and supports remote work. For details, please check the official website or contact the front desk.

Meals (1)

What is the dining style?

We serve cuisine focused on local ingredients (dishes inspired by Onogawa spring water and organic vegetables). We offer plans to choose from French full course or Japanese full course, providing a high-plateau resort dining experience.

On-site facilities (1)

Is there a pool?

We have an indoor and outdoor pool—a rare facility in the Urabandai area. In summer, you can enjoy the pool while taking in views of the green gardens.

Parking (1)

Is there a parking lot?

Free parking is available on the hotel grounds. During peak seasons like ski season, we recommend arriving early. For details, please check our official website or contact the hotel.

Other (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Is there a parking lot?

Parking is available. Please contact the facility for details.

How do I get here?

Approximately 30 minutes by car or taxi from JR Banetsu-Sailine Inawashiro Station / Approximately 30 minutes by car from Inawashiro Bandai-Kogen IC on the Banetsu Expressway

What is the check-in time?

15:00.

What is the checkout time?

11:00.

What is the address?

1082 Onogawahara, Hinohara, Kitashiobara Village, Yama District, Fukushima Prefecture