Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 2, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Can I use Wi-Fi?
Free Wi-Fi is available in all guest rooms. We provide a comfortable internet environment.
Amenities (1)
What amenities are provided?
The guest lounge is stocked with hairbrushes, razors, body towels, shower caps, and toothbrush sets. We do not offer additional items or rental services.
Check-in / check-out (1)
How do I check in?
Check-in and check-out are entirely self-service. You can complete the process 24 hours a day without staff assistance.
Nearby sightseeing (1)
Is access to tourist spots in Kakunodate good?
The hotel is adjacent to Kakunodate Station, providing convenient access to samurai residences, cherry tree-lined streets, birch bark craft workshops, and more. You can fully enjoy the culture, nature, and festivals of Kakunodate.
Smoking (1)
Is smoking allowed?
Please contact the hotel directly for information about smoking areas.
Rooms (2)
What is the bed manufacturer?
We use beds made by Simmons, chosen for their comfortable sleep quality.
How do I use the room key?
You can use IC cards such as Suica, Kitaca, TOICA, manaca, ICOCA, PiTaPa, SUGOCA, nimoca, or Hayakaken as your room key. You can use the system even if you do not have a Suica card.
Hot springs (1)
Do you have a public bath or hot spring?
The hotel does not have a public bath or hot spring. There are hot spring facilities nearby such as Gensen Kakunodate Onsen, which you are welcome to use.
荷物預かり (1)
Can I store my luggage?
There are guest-only lockers in the 1st floor lobby that can be used free of charge from check-in to check-out.
食事・買い物 (1)
Are there restaurants or convenience stores?
There is no restaurant, café, or convenience store in the hotel. You can use NewDays convenience store inside Kakunodate Station (please check opening hours as it is not open 24 hours). Vending machines are available.
Parking (1)
Is there parking?
Free parking is available (9 spaces, first-come first-served). If full, please use a nearby paid parking lot.
Other (6)
Can I use Wi-Fi?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the check-in time?
15:00.
Is there parking?
Parking is available. Please contact the facility for details.
What is the check-out time?
11:00.
How do I get there?
Adjacent to JR Akita Shinkansen Kakunodate Station. About 35 minutes from Daishoji IC on the Akita Expressway via Route 105.
Where is the address?
14-1 Nakasugasawa, Kakuyama-machi, Semboku City, Akita Prefecture