Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available throughout the hotel. For details, please contact the front desk.
アクセス (1)
How long is the walk from JR Yonago Station?
About 10 minutes on foot from JR Yonago Station. We are also conveniently located about 8 minutes on foot from Yonago Convention Centre (Big Ship).
チェックイン (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 11:00. Times may vary depending on your plan, so please confirm at the time of booking.
会員特典 (1)
Are there benefits for ANA elite members?
As this is part of the IHG Hotels Group, IHG Rewards member benefits apply. ANA Super Flyer (SFC) members can also enjoy benefits such as room upgrades and late checkout through our dedicated plans.
客室 (1)
What types of rooms are available?
We have 134 rooms total, including single, twin, and triple types. The rooms feature a calm design with dark brown as the main colour. Please check our official website for details.
温泉 (1)
Do you have hot springs?
This hotel does not have a hot spring bath. There are hot spring areas nearby such as Kaike Onsen, which you can enjoy along with sightseeing in the area.
観光 (1)
Is this a convenient base for sightseeing to Mt Daisen and Sakaiminato?
Yonago is the gateway to Sanin with excellent access to Mt Daisen, Sakaiminato, Izumo Taisha, and the Adachi Museum of Art. It is a convenient base hotel for both business and leisure.
食事・レストラン (2)
What dining facilities are available in the hotel?
We have dining facilities where our hotel chef showcases their skills. The lobby lounge "Atrium" offers lunch (seasonal menu) and desserts. We specialise in dishes using fresh local ingredients from Yonago.
What is included in the breakfast?
We offer a breakfast buffet called "THE10 (The Ten)". It features 10 signature menu items and incorporates abundant local ingredients. It opens from 06:00.
館内施設 (1)
Do you have meeting rooms or banquet facilities?
We have facilities equipped to handle conferences and large-scale conventions. For details on capacity and equipment, please contact the hotel directly.
駐車場 (1)
Is there a car park? Is there a charge?
We have 130 free parking spaces available. Advance reservation is not required. EV charging stations are also installed.
Other (6)
What time is check-out?
11:00.
Is Wi-Fi available?
Free Wi-Fi is available throughout the hotel.
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
What time is check-in?
15:00.
What is the address?
53-2 Kume-cho, Yonago, Tottori Prefecture
How do I get there?
About 10 minutes on foot from JR Yonago Station. About 8 minutes on foot from Yonago Convention Centre (Big Ship)