Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available throughout the facility. Connection details will be explained at the front desk during check-in.
アクセス (1)
How do I get here from Nagasaki Station?
It is approximately 7 minutes by car from Nagasaki Station. From Nagasaki Airport, take the limousine bus for approximately 35 minutes to Nagasaki Shinchi Bus Terminal, then it is approximately 8 minutes on foot or about 3 minutes by taxi.
チェックイン・アウト (1)
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. These times may vary depending on your plan, so please confirm your booking details.
ビジネス利用 (1)
Do you cater to business guests?
We are fully equipped with business facilities including banquet halls, conference rooms, a beauty salon, massage services, laundry service, and courier services, making us suitable as a business base.
会員特典 (1)
Can I use IHG Rewards benefits?
As an ANA Crown Plaza Hotel is an IHG brand, you can use IHG Rewards Club benefits. Please inquire about point accumulation and redemption on our official website or at the front desk.
客室 (2)
Are there non-smoking and smoking guest rooms?
We offer non-smoking guest rooms. Please let us know at the time of booking if you prefer a non-smoking room.
What is the design and size of the guest rooms like?
The guest rooms are decorated in a southern European style and provide a private space wrapped in quiet. Standard twin rooms are available from 20 square meters.
宴会・イベント (1)
Can it be used for weddings or events?
The hotel is equipped with a wedding chapel, beauty salon, and banquet halls for weddings, banquets, and parties. For details, please contact the hotel.
概要 (1)
What is the concept of the hotel?
We are a city hotel aiming to leave a lingering impression of 'I want to visit again' by providing warm hospitality. Unified in Southern European style, we are ideally located for sightseeing in the historic Minami-Yamate area of Nagasaki.
観光・立地 (1)
How long does it take to reach Glover Garden and Oura Cathedral?
Glover Garden, Oura Cathedral, Oranda Slope, and Confucius Shrine are approximately 3 minutes' walk from the hotel. The Nagasaki Digital Museum of Battleship Island is 1 minute on foot, and the Nagasaki Prefectural Art Museum and Chinatown are approximately 15 minutes' walk away.
食事 (1)
What restaurants are available?
The in-house restaurant offers dinner courses featuring Nagasaki's "Wakan-Ran" (Japanese, Chinese, and Western) culture and local specialties. A lounge and bar are also available. In summer, a beer garden (Glover Hill Beer Night) is held.
駐車場 (1)
Is there a parking lot? What is the charge?
We have a hotel parking lot. The rate is 1,000 yen (tax included) per night, available from 3:00 p.m. to 11:00 a.m. the following day. If our lot is full, you can use nearby paid parking at the same rate. Parking is free for restaurant-only guests.
Other (6)
What is the address?
1-18 Minamiyamate-cho, Nagasaki City, Nagasaki Prefecture
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
What time is checkout?
11:00.
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
What time is check-in?
15:00.
How do I get there?
Approximately 7 minutes by car from Nagasaki Station. Approximately 35 minutes by limousine bus from Nagasaki Airport (get off at Nagasaki Shinjigawa Bus Terminal), then approximately 8 minutes on foot or about 3 minutes by taxi. Approximately 3 minutes by car from the Nagasaki Deshima Expressway.