Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi free in the rooms?
You can connect to the internet in the rooms. Please ask at the front desk at check-in for how to use it.
Access (1)
How long does it take from the nearest station?
About 3 minutes' walk from the west exit of JR Akita Station, under cover the whole way. From Akita-Chuo IC on the Akita Expressway it is about 10 minutes by car, and from Akita Airport about 40 minutes by limousine bus (alight in front of Akita Station).
Cancellation (1)
What happens if I cancel?
If you do not arrive and do not contact us, we charge 100 per cent of the room rate. Some plans sold online have their own terms, so please be sure to check the details of the plan you have booked.
クラブフロア (1)
Tell me about the club rooms and club lounge.
The club rooms, the first in Akita, have amenities beyond those of the standard rooms and come with free access to the club lounge, where you can enjoy a cocktail service including fine Akita sake.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00. Some plans differ, so please check the details of the plan you have booked.
Pets (1)
Can I stay with a pet?
Please contact the hotel in advance about staying with a pet. The front desk will advise on whether it is possible and on any conditions.
Room amenities (1)
What beds do the rooms have?
Every room has a Simmons bed for a good night's sleep. All rooms have also been renovated, so they are clean and comfortable.
Sightseeing (1)
Is it convenient for the sights?
Being just 3 minutes' walk from Akita Station, the hotel is very convenient for the sights of Akita City and makes an ideal base for business or leisure.
Meals (2)
Are there restaurants and bars?
There are several restaurants in the hotel. The Sky Grill buffet restaurant on the top floor lets you dine while taking in the view over Akita. Please see the official website for opening hours.
What is on the breakfast menu?
Breakfast is a Japanese and Western buffet on the top floor, enjoyed along with the view. Guest reviews are very high, praising the Akita specialities and local dishes made with fresh ingredients.
Parking (1)
Is there parking?
The hotel has no car park of its own. Please use the Akita City municipal car park behind the hotel. Parking charges are paid by the guest.
Other (6)
What is the address?
2-6-1 Nakadori, Akita City, Akita Prefecture
Is there parking?
Parking is not available.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
11:00.
What time is check-in?
15:00.
How do I get there?
About 3 minutes' walk from the west exit of JR Akita Station, about 10 minutes by car from Akita-Chuo IC on the Akita Expressway, or about 40 minutes by limousine bus from Akita Airport.