Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available inside the hotel. We will explain how to connect at check-in.
Access (1)
How do I get there from JR Nasushiobara Station?
A free shuttle bus runs from JR Nasushiobara Station (booking required at least 5 days in advance), taking about 40 minutes. By car it is about 18 km from Nasu IC on the Tohoku Expressway, and about 25 minutes by taxi from Kuroiso Station.
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is from 15:00 (latest 18:00) and check-out is by 10:00. Some plans allow early check-in at 14:00.
Plans (1)
What does all-inclusive cover?
Meals (dinner and breakfast), drinks including alcohol, the indoor heated pool, the spa with its infinity open-air bath and loyly sauna, cycling, yoga, stargazing, karaoke and marshmallow toasting are all included in the room rate.
Pets (1)
Can I stay with a pet?
Current official information does not indicate that pets are accepted. Please contact the hotel directly on 0287-77-7000 for details.
Facilities (1)
Is there an indoor pool?
There is an indoor heated pool, included in the all-inclusive rate at no extra charge.
Hot springs / Baths (1)
What are the bathing facilities like?
There is a stone-built bathing hall and a spa with an infinity open-air bath looking out over the forest and a loyly sauna. Suites with their own private open-air bath are also available.
Location (1)
How far is the Nasu Imperial Villa?
The hotel is close to the Nasu Imperial Villa, in the rich natural surroundings of the Nasu highlands, with scenery that changes through the seasons.
Rooms (1)
What room types are there?
There are just 36 rooms in six types: Western twin, Japanese-Western, maisonette with a loft, and suites with a private open-air bath. Every room has a balcony with a view of the surrounding nature.
Meals (1)
What is on the menu?
We serve highland cuisine using ingredients from the Nasu Kogen area. Both dinner and breakfast are included in the room rate.
Parking (1)
Is there parking?
There is free outdoor parking for 32 vehicles, with no booking needed.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 40 minutes by free shuttle bus from JR Nasushiobara Station (booking required at least 5 days in advance). About 18 km by car from Nasu IC on the Tohoku Expressway.
What time is check-in?
15:00.
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
3243-342 Takaku-hei, Nasu Town, Nasu District, Tochigi Prefecture