Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 14, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:30. Times may differ by plan, so please check your booking.
Awards / Reviews (1)
Is it true that you have a Michelin rating?
There is information that the inn's cuisine holds one Michelin star (from travel agency listings). Please contact the inn directly for details.
Traveling with children (1)
Are there things for babies and small children?
We provide baby items. Please discuss what you need with the inn when booking.
Rooms (1)
What room types are there?
There are 7 types of Japanese-style room combining sukiya design with comfort, including rooms with beds on tatami, special rooms with their own garden, and rooms with a hinoki indoor bath.
Facilities (1)
Are there facilities for remote working?
There is a telework room for guests, with Wi-Fi, free drinks and light meals available to order, usable as a workspace.
Hot springs (3)
Are the private open-air baths free?
Charges for the private baths vary by plan and booking. Please contact the inn directly or check the plan you have booked.
How many baths are there?
There are 7 baths in all: three private open-air baths (including a hinoki one on the roof), bathing halls for men and women, and an open-air rock bath. The bathing halls are swapped between men and women at set times.
Can I bathe under the stars at night?
The private open-air bath on the roof is built of hinoki with real character, and at night you can bathe under a sky full of stars.
Shuttle service (1)
Is there a pick-up service?
A pick-up service is available. Please ask when booking or contact the inn directly for details.
Meals (1)
Can meals be served in my room?
Yes, both dinner and breakfast are served in your room. The Japanese cuisine uses seasonal ingredients that change each month, built mainly on fresh seafood from Sagami Bay.
Parking (1)
Is there parking?
There is a car park.
Other (6)
What time is check-in?
15:00.
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 8-10 minutes by taxi from Yugawara Station on the JR Tokaido Line. A pick-up is available (advance booking required).
What is the address?
398 Miyakami, Yugawara Town, Ashigarashimo District, Kanagawa Prefecture
What time is check-out?
10:30.