Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 14, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available in the rooms. It supports remote working, and we also offer room-only remote working plans.
Access (1)
How long does it take from Hakone-Yumoto Station?
About 7 minutes' walk from Hakone-Yumoto Station on the Hakone Tozan Railway. Being at the gateway to Hakone makes coming by train very easy.
Check-in (1)
What are the check-in and check-out times?
Check-in is 14:00 (latest 18:00) and check-out is 10:00.
Rooms (1)
Can I stay as a group or family?
Yes. There are 64 rooms across three accommodation wings, in a range of types including Japanese-style, Western-style and connecting rooms. There are also banquet rooms and function rooms, making the inn well suited to group travel.
Facilities (2)
What does the shop sell?
Souvenirs on sale include Yoshiike's own manju buns and sasakama fish cake recommended by Yoshiike.
Tell me about the Japanese garden.
The extensive Japanese garden Sangetsuen on the grounds is connected with the former Iwasaki zaibatsu family. It is a stroll garden with a different character in every season, and can be seen in full from the viewing terrace.
Hot springs (2)
What kind of hot spring water is it?
We have weakly alkaline water and a sodium-calcium chloride spring, with six sources of our own giving a generous flow used without recirculation. It is beneficial for joint pain, neuralgia and fatigue.
What kinds of bath are there?
There are large bathing halls (separate for men and women), an open-air bath and a private bath. Hotel guests may use them free of charge both before check-in and after check-out.
Meals (2)
What is the food like?
We serve Japanese kaiseki courses built on seasonal ingredients, above all fresh seafood from Sagami Bay and Suruga Bay. Meals are served in two places, the dining room Hoshintei and the dining room Sangetsu. Dinner is from 18:00 and breakfast from 7:30.
Is there a steak restaurant?
Yes, there is a teppanyaki steak restaurant where you can also talk with the chef. Enjoy our signature dishes along with the performance of the flames.
Parking (1)
Is there parking? Can I park a motorcycle?
There is a car park, partly covered. Covered spaces are available, which motorcyclists appreciate. Spaces are first come, first served.
Other (6)
What time is check-out?
10:00.
What time is check-in?
14:00.
What is the address?
586 Yumoto, Hakone Town, Ashigarashimo District, Kanagawa Prefecture
Is there parking?
Parking is available. Please contact the property for details.
How do I get there?
About 7 minutes' walk from Hakone-Yumoto Station on the Hakone Tozan Railway.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.