Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 7, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from the nearest station?
3 minutes' walk from Isawa-Onsen Station on the JR Chuo Main Line. From Shinjuku Station it is about 1 hour 30 minutes on the Azusa or Kaiji limited express.
Other (1)
Can I send luggage before my stay?
Yes. Please send it to Hotel Yamanami, 15-1 Isawa-cho Ekimae, Fuefuki City, Yamanashi 406-0028, noting the date of your stay and the name on the booking.
Check-in (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 11:00.
Pets (1)
Can I stay with a pet?
We regret that pets are not permitted in the building. Please use a pet hotel nearby.
Surroundings (1)
Are there shops nearby?
There is a large supermarket directly in front of the hotel, and a 24-hour convenience store within 5 minutes' walk.
Smoking (1)
Can I smoke?
The whole building is non-smoking.
Rooms (1)
What room types are there?
There is a wide choice, including rooms with a garden and a fine view and Japanese rooms with beds. Accessible rooms are also available.
Hot springs (1)
What are the baths like?
There are two bathing halls with open-air baths: Hinoki-no-Yu, built with generous use of cypress, and Suisho-no-Yu, inspired by the crystal for which Koshu is known. The water of Isawa Onsen is alkaline and silky, known for its effect on the skin.
Equipment (1)
Is Wi-Fi available?
Wi-Fi is available in every room.
Meals (1)
What is the food like?
We serve seasonal kaiseki cuisine made with local mountain produce and seasonal ingredients. Courses such as the Miyabi and Kiwami set menus are available.
Parking (1)
Is there parking?
There is free parking for 55 cars, available from check-in at 15:00 until 11:00 on the day you leave. Please contact us in advance if you are coming in a minibus or other large vehicle.
Other (6)
What time is check-out?
11:00.
What time is check-in?
15:00.
How do I get there?
3 minutes' walk from Isawa-Onsen Station on the JR Chuo Main Line, or about 10 minutes by car from Ichinomiya-Misaka IC on the Chuo Expressway.
What is the address?
15-1 Isawa-cho Ekimae, Fuefuki City, Yamanashi Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
Is there parking?
Parking is available. Please contact the property for details.