Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 11, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there?
About 20 minutes by car from Kokonoe IC on the Oita Expressway. Sujiyu Onsen lies at the foot of the Kuju mountains, where public transport is inconvenient, so please come by car or taxi.
Inquiries (1)
What is your phone number?
The telephone number is 0973-79-3109 and the fax number is 0973-79-3119.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 10:00. Times may differ depending on the plan, so please contact the property for details.
Pets (1)
Can I stay with a pet?
Please contact the property directly on 0973-79-3109 about bringing a pet.
Nearby sightseeing (1)
What sightseeing spots are nearby?
Close by are natural attractions around the Kuju mountains, including the Kokonoe Yume Otsurihashi (Japan's highest pedestrian suspension bridge), Kuju Flower Park and Handa Kogen.
Opening (1)
Are you open in winter?
We are open in winter, but please bring studless tyres or chains in case of snow. Please contact the property for details.
Hot springs (1)
What is distinctive about Sujiyu Onsen?
Sujiyu Onsen is a highland hot spring area at the foot of the Kuju mountains. As its name suggests, the water is said to help with muscle aches and stiff shoulders. At Sanso Yamanoiro you can enjoy water straight from the source.
Equipment (1)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details.
Meals (1)
What is the food like?
We serve dishes centred on the mountain cooking of Kokonoe, making generous use of seasonal local ingredients. Please check when booking or see the official website for details.
Parking (1)
Is there parking?
There is parking. Please contact the property on 0973-79-3109 for details.
Other (6)
What is the address?
518-2 Sujiyu Onsen, Kokonoe Town, Kusu District, Oita Prefecture
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
10:00.
What time is check-in?
15:00.
How do I get there?
About 20 minutes by car from Kokonoe IC on the Oita Expressway. The inn is in the Sujiyu Onsen area of Kokonoe Town.