Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 12, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
Is there access from the nearest station and shuttle service?
Free shuttle service is available from JR Hokuriku Line Kewake Station. Please inform us of your transportation method in advance. By car: approximately 20 minutes from Nagahama IC on the Hokuriku Expressway via Route 365, or approximately 5 minutes from Otani Smart IC.
Check-in (1)
What are the check-in and check-out times?
Standard check-in is 15:00–19:00, and check-out is 10:00. Times may vary depending on your plan, so please confirm the details of your booking.
Pets (1)
Can I stay with a pet?
Pet-friendly rooms (12-mat Japanese-style room with semi-open-air bath) are available. Small, medium, and large dogs are accepted for 3,000 yen per animal per night (maximum 6 dogs in the facility). Proof of rabies vaccination and combination vaccine inoculation is required. Pets must remain in the room during meal times.
Smoking (1)
Is smoking permitted?
Smoking and non-smoking options vary by room type according to the official website. For details, please check the plan details at the time of booking or contact the facility directly.
Traveling with children (1)
Can families with children stay here?
Children are welcome. Various family-friendly room types are available, including barrier-free rooms and spacious two-room suites. However, please confirm any precautions regarding concurrent pet-friendly bookings in advance.
Rooms (1)
What room types are available?
Standard Japanese rooms (12 mats), two-room connected Japanese suites (10 mats + 6 mats), Japanese-Western special rooms (twin bed + Japanese-style area), semi-open-air bath rooms, and pet-friendly rooms. Barrier-free rooms (wheelchair accessible with handrails and massage chair) are also available.
Day trips (1)
Can I take a day bath?
For information on day-bath plans, please check the latest information on the official website (www.sugatani.co.jp) or by phone (0749-74-2235).
Hot springs (2)
What is the hot spring water quality?
The spring water is hydro-ferrous bicarbonate (iron-rich hot spring) with a reddish-brown colour, sourced as pure flowing hot spring water. Known as the "Hidden Hot Spring of the Warring States," it is said that Asai Nagamasa and Oichi healed their wounds here during the Sengoku period. There is a large communal bath and an open-air bath.
Is the private bath in the room hot spring water?
The private open-air bath in your room is not hot spring water, but herbal bath water from medicinal plants sourced from Mount Ibuki. Hot spring water (pure flowing spring) is available in the large communal bath and open-air bath.
Sightseeing (1)
Are there nearby tourist attractions?
Odani Castle ruins from the Sengoku period are very close by, where you can experience history connected to Asai Nagamasa. The Kōhoku area, known as "Land of Kannon," has many Buddhist statues scattered throughout. Nagahama city centre (Kurogane Square, Nagahama Castle) is accessible by car in approximately 20–30 minutes.
Equipment (1)
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility, including in all guest rooms.
Meals (1)
What are the meal arrangements and dining locations?
Kaiseki (multi-course Japanese dinner) featuring local seasonal ingredients is standard, with options including Ōmi beef shabu-shabu and hot pot plans. Dining is in the banquet hall or dining area (not a choice—please note); some room meal plans are excluded. Freshly made warm tofu at breakfast is popular.
Parking (1)
Is there a parking lot? What is the charge?
There is a free outdoor parking lot with capacity for 50 vehicles (no reservation required).
Other (6)
Where is the address?
36 Sugatani-cho, Nagahama City, Shiga Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there a parking lot?
Yes, it is available. Please contact the facility for details.
What is the check-in time?
15:00.
How do I get there?
Free shuttle service from JR Hokuriku Main Line Kamo Station (advance notice required). About 20 minutes from Nagahama IC on the Hokuriku Expressway via Route 365, or about 5 minutes from Odani Castle Smart IC.
What is the check-out time?
10:00.