Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 24, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
How do I get there from the nearest station, and is there a pick-up service?
There is a pick-up service from Ogoto-Onsen Station on the JR Kosei Line (please contact us). By car it is about 20 minutes from Kyoto-Higashi IC on the Meishin Expressway via the Kosei Road.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00 as standard. Times may differ by plan, so please check the details of the plan you have booked.
Pets (1)
Can I stay with a pet?
Yes, you can stay with a dog. We are known as one of the few hot spring inns in the Kansai region that accept pets. Please see the official website or contact us about facilities such as a dog run.
Reservations / Benefits (1)
What do I get for booking on the official website?
Booking through the official website brings you an email with a discount voucher. On a plan with one night and two meals, it is 1,000 yen off when the price is 15,000 yen or more per person, and 500 yen off when it is under 15,000 yen (not applicable to children).
Rooms (1)
How many rooms are there, and what types?
It is a small inn with 10 rooms, offering spacious accommodation for small parties. Dinner is served in the room for parties of up to 4 people.
Hot springs (1)
What kind of hot spring water is it?
Ogoto Onsen, with 1,200 years of history, is a weakly alkaline simple spring known as a beautifying bath that is very good for the skin. At pH 9.0 it is gentle on the skin and leaves it smooth after bathing.
Hot springs / Baths (1)
Is there a private open-air bath?
There is a private open-air bath, Koyuden, on the roof, where you can have the magnificent, refreshing view across Lake Biwa entirely to yourself.
Views (1)
Can I see Lake Biwa?
From the private open-air bath Koyuden on the roof you can see the full sweep of Lake Biwa. The inn stands on the lakeshore, so there is plenty of the lake's natural scenery to enjoy.
Meals (1)
What is the food like?
Each dish is made by hand, offering wholehearted hospitality through the seasonal produce of the Omi region. In winter various hotpots are served, and the wild duck dishes are especially popular. Dinner is served in the room for parties of up to 4 people.
Parking (1)
Is there parking?
There is a car park. Please check the official website or ask at the front desk about capacity.
Other (6)
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Not available.
What time is check-out?
10:00.
What time is check-in?
15:00.
How do I get there?
A pick-up service runs from Ogoto-Onsen Station on the JR Kosei Line (please contact us). About 20 minutes from Kyoto-Higashi IC on the Meishin Expressway via the Kosei Road.
What is the address?
5-6-23 Ogoto, Otsu City, Shiga Prefecture