Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 14, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Please check the official website or call about Wi-Fi.
Access (1)
How do I get there from Niigata City?
About 60 minutes from Niigata Station to Sakihana Station on the JR Ban'etsu West Line (depending on whether you change trains). From Sakihana Station the inn is 3-4 minutes' walk, so it is easy even with luggage.
Check-in (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 10:00. Times may differ depending on the plan; please see the official website for details.
Nearby sightseeing (1)
What sightseeing spots are nearby?
The area around Sakihana Onsen offers the fine natural scenery of the Agano River, with river cruises and walks. Along the Ban'etsu West Line there are also attractions such as Tsugawa, home of the Fox Wedding House.
Rooms (1)
Are there renovated rooms?
There are renovated rooms with a semi-open-air bath. Please see the rooms page of the official website for details.
Facilities (1)
How does the inn differ from the others at Sakihana Onsen?
It is the only inn at Sakihana Onsen on the hillside, and is quiet. In a hot spring area along the Agano River, it offers a peaceful stay surrounded by nature.
Hot springs (2)
Is there a private open-air bath, and is there a charge?
One free use of the private open-air bath is included (some plans excepted), so you can enjoy the emerald-green water in complete privacy.
What are the qualities of the hot spring?
It is 100 per cent source water from Sakihana Onsen, a sulphur-bearing spring of a beautiful emerald green, well regarded for its effect on the skin and rich in beneficial properties.
Meals (1)
What food is served?
We serve home-made kaiseki cuisine using local ingredients, along with a range of original drinks available only in the dining room, poured on the spot when our server is on hand.
Parking (1)
Is there parking?
Parking is available. The inn is also conveniently only 3-4 minutes' walk from the station.
Other (6)
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1513 Satori, Gosen City, Niigata Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
10:00.
What time is check-in?
15:00.
How do I get there?
About 3-4 minutes' walk from Sakihana Station on the JR Ban'etsu West Line. From JR Niigata Station it is about 60 minutes by train at the fastest.