Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on August 11, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Access (1)

How do I get there from Fukuoka City?

It is close, about 1 hour by car from central Fukuoka. About 5 minutes by car from Haki IC on the Oita Expressway, about 5 minutes by taxi from JR Chikugo-Oishi Station, or about 1 hour 22 minutes by highway bus from Hakata Bus Terminal.

Pets (1)

Can I stay with a pet?

We have rooms where you can stay with a dog or cat. A dedicated pet hot spring and a large dog run are all free to use. There are also plans with meals served in the room with your pet. At check-in you will need to sign a stay agreement and show a vaccination certificate.

Nearby sightseeing (1)

What sightseeing spots are nearby?

Ukiha City is known as a kingdom of fruit, with grape, pear, persimmon and blueberry picking available through the year. In summer we also recommend watching the cormorant fishing on the Chikugo River.

Traveling with children (1)

Is it a good place to stay with children?

Yes, we welcome families with children. The silky water is gentle enough for babies, and the spacious grounds and facilities suit families well. The inn is run by a couple raising five children, so the service is designed from a family's point of view.

Rooms (1)

What room types are there?

As well as Japanese and Japanese-Western rooms, there are rooms with their own open-air bath completed in 2023 (over 50 square metres) and spacious special rooms of over 60 square metres that include free use of a private bath. Rooms on the river side look out over the Chikugo River.

Day trips (1)

Can I use the baths without staying overnight?

Yes, there are day-use bathing plans, so you can easily try the silky milky water. Please check the official website or call for charges and times.

Hot springs (3)

How do I use the private baths?

There are four private baths, all with a view over the Chikugo River. Guests staying in a room with its own open-air bath may use one free of charge once (one hour) during their stay. Guests in other rooms pay a separate charge.

What are the qualities of the hot spring?

It is an alkaline simple sulphur spring at pH 8.7, with moisturising and exfoliating effects. Known as milky water, it has a silky feel and is gentle enough for newborn babies and people with sensitive skin.

What baths are there?

There is a large communal bath, an open-air rock bath and four private baths overlooking the Chikugo River. Two rooms with their own open-air bath, completed in March 2023, let you enjoy the hot spring at any hour.

Meals (1)

What is the food like?

We serve a generous multi-course kaiseki menu making full use of seasonal local flavours. In-room dining plans with your pet are also available if booked two days in advance.

Parking (1)

Is there parking?

There is free parking, so coming by car is convenient.

Other (6)

What time is check-out?

10:00.

What time is check-in?

15:00.

How do I get there?

About 5 minutes by car from Haki IC on the Oita Expressway; about 5 minutes by taxi from JR Chikugo-Oishi Station; about 1 hour by car from central Fukuoka City.

Is there parking?

Parking is available. Please contact the property for details.

What is the address?

1099-8 Furukawa, Ukiha-machi, Ukiha City, Fukuoka Prefecture

Is Wi-Fi available?

Not available.