Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 30, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I access the facility by car from Tokyo?
The standard route is from Tokyo (Nerima IC) via the Kan-Etsu Expressway, Hokuriku Expressway, and Nihonkai-Tohoku Expressway, exiting at Kanbayashi-Iwafune Port I.C and driving about 10 minutes on Route 345. Travel time is approximately 4 hours 15 minutes. If you plan to sightsee in Murakami before arriving, we recommend using the Murakami Sewan Onsen I.C.
Reservations (1)
What are the telephone reservation hours?
Telephone reservations are accepted at TEL: 0254-53-2131. Reception hours are 9:00–19:00. Please reserve the complimentary shuttle bus by phone the day before.
Reservations / Benefits (1)
What benefits do I get by booking through the official website?
Booking through our official website guarantees the best rate, and we present a 1,000 yen facility voucher per room. The voucher can be used for beverages during dinner, at the gift shop, or in the lounge. It will be given to you at check-in.
Nearby sightseeing (1)
Are there tourist spots or beaches nearby?
Senamigaihama beach, just steps from the facility, is a beautiful beach selected for the Environment Ministry's "100 Best Bathing Beaches." You can enjoy swimming and sunset viewing. The surrounding area also has tourist spots in Murakami City, known as the "Salmon Town" with rich history and food culture.
Basic information (2)
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
How do I access the facility?
About 10 minutes by taxi or complimentary shuttle bus from JR Murakami Station. By car: about 10 minutes on Route 345 from Kanbayashi-Iwafune Port I.C. From Niigata Station: approximately 1 hour 15 minutes via general roads (Route 7), or approximately 51 minutes via Nihonkai-Tohoku Expressway. From Tokyo: approximately 4 hours 15 minutes by car (starting from Nerima IC). From Niigata Airport: approximately 75 minutes by taxi or car.
Rooms (1)
What types of guest rooms are available?
We have three buildings: "Soyokaze-kan," "Hamakaze-kan," and "Taikan." Soyokaze-kan offers a wide range from rooms with private open-air baths to universal rooms. Hamakaze-kan features pure Japanese-style standard rooms. Taikan offers high-quality comfort including rooms with private open-air baths with hot spring water directly from the source. All guest rooms have views of the sea and sunset.
Banquets / Facilities (1)
Do you have facilities for banquets and after-parties?
We offer multiple banquet halls: the main banquet hall "Shiosai no Ma" (266 tatami mats), mid-size banquet hall "Konami no Ma" (90 tatami mats), and small banquet halls. We also have the after-party venue "Kimi to Issho" (serving ramen and onigiri), the club "Yukai na Club," and karaoke box "Kyukancho" (open 20:30–24:00).
施設・売店 (1)
Can I purchase souvenirs and local sake at the facility?
Our souvenir shop "Umi no Takara" (Sea Treasure) offers local specialty products and local sake including Taiyoumari and Shimebari Tsuruta. You can also enjoy coffee and other beverages in the lobby lounge while overlooking the Sea of Japan.
Day-use bathing (1)
Can I use the hot spring for day visitors? What are the hours?
We offer day-visitor hot spring bathing. For details on operating hours and day-visitor tickets (which include a 5,000 yen accommodation discount voucher), please check the news section of our official website or call 0254-53-2131 (reception 9:00–19:00).
Hot springs (1)
What types of hot springs are available? Do you have private baths?
We have large public baths for men and women, as well as private baths. Some guest rooms include private open-air baths with hot spring water directly from the source, allowing you to enjoy the hot spring while viewing the Sea of Japan from your room.
Hot springs / Facilities (1)
Is there a foot bath? What are the hours?
There is a foot bath called "Nihonkai" near the facility, open 6:00–22:00. However, it is closed during winter. Beside the foot bath, there is also a hot spring egg experience corner where raw eggs are sold at the shop for 50 yen each.
Shuttle service (1)
Is there a shuttle service from JR Murakami Station to the ryokan?
A free shuttle bus is available from JR Murakami Station. Travel time is approximately 10 minutes. Reservations are required by the day before. Please call 0254-53-2131. Reception hours are 9am to 7pm.
Meals (1)
What style of meals are served? Can I choose to eat in my room?
Meals are available at our restaurants (main dining "Nami no Hana" and convention hall "Kaiou") or in your room. The options vary by plan, so please confirm at the time of booking. Breakfast is served at the convention hall "Kaiou."
Parking (1)
Is there a car park? Is there a charge?
We have parking for 50 vehicles. We also have 4 EV charging stations. For details about parking, please ask our staff when you arrive.