Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 23, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
The inn has an internet connection and Wi-Fi can be used in the rooms. We recommend confirming the details with the inn when booking.
Access (1)
How do I get there by train?
From Tokyo, the limited express Odoriko reaches Shuzenji Station in about 2 hours 6 minutes, or take the Shinkansen to Mishima Station and change to the Izuhakone Railway, about 33 minutes. From Shuzenji Station it is about 10 minutes by taxi.
Cancellation (1)
Is there a cancellation charge?
The cancellation policy varies by plan. Please check the conditions when booking or contact the inn directly.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 14:00-18:00 and check-out is 11:00. Times may differ by plan, so please check the details of the plan you have booked.
Pets (1)
Can I stay with a pet?
Please contact the inn directly about staying with a pet.
Traveling with children (1)
Can I stay with children?
We recommend contacting the inn in advance about staying with young children. The inn has the quiet atmosphere of a place intended for adults.
Closed days (1)
Are there closing days?
The inn closes for maintenance for about 2 or 3 days a month. We recommend checking in advance for the dates you want to stay.
Rooms (1)
What room types are there?
There are 15 Japanese-style rooms, every one different in layout and appearance. There are also rooms with their own open-air bath and detached rooms, so each visit offers something new.
Hot springs (1)
What kind of hot spring water is it?
It is the alkaline simple spring of Shuzenji Onsen (hypotonic and weakly alkaline). The bathing hall and open-air bath are swapped between men and women each day, so you can enjoy the character of both.
Shuttle service (1)
Is there a pick-up service?
There is no pick-up service. Please take a taxi from Shuzenji Station (about 10 minutes).
Meals (1)
What style are the meals?
Yagyu-style kaiseki is served in your room. Rooted in Kyoto kaiseki and using seasonal local ingredients, it can be enjoyed at leisure in your own room.
Parking (1)
Is there parking, and is there a charge?
Parking is free. There are 20 outdoor spaces, with no booking needed. Please discuss it with us if they are full.
Other (6)
What time is check-out?
11:00.
What is the address?
1116-6 Shuzenji, Izu City, Shizuoka Prefecture
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 10 minutes by taxi from Shuzenji Station on the Izuhakone Railway. About 30 minutes from Numazu IC on the Tomei Expressway or Nagaizumi-Numazu IC on the Shin-Tomei Expressway via the Izu-Jukan Expressway.
What time is check-in?
14:00.