Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 27, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
Where is the facility located and what are nearby landmarks?
Located at 2633-1 Kawakami, Yufuin, Yufu City, Oita Prefecture, on the shores of Lake Kinrin. For inquiries, please call 0977-84-3166.
Check-in (1)
What are the check-in and check-out times?
Check-in is at 3pm and check-out is at 11am.
Reservations (1)
How do I make a reservation?
You can make a reservation through the internet (official website) or by phone (TEL: 0977-84-3166).
Basic information (4)
What time is check-in?
15:00.
What is the address?
2633-1 Kawakami, Yufuin, Yufu City, Oita Prefecture
How do I get there?
The facility is located on the shores of Lake Kinrin. Detailed information about walking time and distance from the nearest station is not provided.
What time is checkout?
11:00.
Traveling with children (1)
Can I stay with children?
The detached cottages can accommodate families. For the main building, children under elementary school age are not permitted.
Rooms (2)
Do you have spacious rooms for groups of 2 or more or families?
The Western-style room with open-air bath "Building 7", renovated in 2025, is 140 sqm and features 2 bedrooms (4 beds), making it ideal for 2 couples or families.
What is the difference between the detached cottages and the main building?
The detached cottages are independent buildings equipped with a living room, bedroom, and hot spring bath, with meals delivered to your room. The main building offers hotel-style twin rooms, with meals served at the in-house restaurant Hotarubi-en.
Facilities (1)
What facilities are there in the grounds?
We have public spaces including the mountain cuisine restaurant "Yunogatakedori" (11am–9pm LO, 70 seats), tea house "Tenjou Sajiki", bar "Yamjaneko", and Western souvenirs shop "Kagiya". You are welcome to visit them between walks around the grounds.
Hot springs (1)
What type of hot spring baths are in the rooms?
All rooms have source-fed hot spring baths. Many rooms in the annexes have open-air baths, while main building rooms are equipped with indoor hot spring baths.
Meals (5)
Do dinner menus change for multi-night stays?
From the second night onwards, you may choose between kaiseki or hot pot course menus.
What are the operating hours and holidays of Yunogatakedori?
Operating hours are 11am–9pm (last order). We close irregularly about twice per year. For inquiries, please call 0977-84-2970.
Where is dinner served?
For guests staying in the annexes, kaiseki is delivered to your room. For main building guests, dinner is served at the in-house restaurant "Hotarubi-en". Upon request, we can also serve dinner at the dining spot "Yunogatakedori" in the grounds.
Do you offer special meal plans?
We offer a "Special Seasonal Kaiseki Plan" at our counter-style restaurant "Jubankan" in the grounds, prepared by the head chef. Available Tuesday, Wednesday and Thursday only, limited to 3 groups per day. We also provide wines selected by our sommelier and local sake.
Are there breakfast options?
You may choose between Japanese or Western breakfast. Guests in the annexes have breakfast delivered to their rooms, while main building guests dine at the restaurant "Hotarubi-en".