Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 16, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi free to use?
Free Wi-Fi is available throughout the facility and all rooms. A key card is required to access Wi-Fi at the guest room elevators and 25th floor lounge.
Access (1)
How do I get to the Peace Memorial Park?
The hotel is located along Heiwa Avenue and is within walking distance to the Peace Memorial Park. It's a convenient base for sightseeing in Hiroshima.
Other (1)
How is cleaning handled for consecutive night stays?
Bed sheets are changed once every 3 days (full change on the 4th night). Bed making, towel changes, trash collection, and room cleaning are done daily. If you want additional sheet changes, please place the card in your room on the bed.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may differ depending on your plan.
Pets (1)
Can pets stay?
Pet stays have restrictions. Please contact the hotel directly for details.
Traveling with children (1)
Can we stay with children?
Children are welcome. Extra beds and baby beds may be available for an additional charge. Please contact the hotel directly for details.
Facilities (2)
Is there a coin laundry?
There is a coin laundry in the building. Laundry service (paid) is also available.
Do you offer massage services?
Massage reservations are accepted from 18:00 to 25:30. Please request at the front desk if interested.
Room types (1)
What amenities are in the guest rooms?
All rooms are equipped with Serta beds, air purifiers with humidifying function, odor-eliminating spray, and complimentary mineral water (one bottle per person). Toothbrushes, hairbrushes and other toiletries are available free of charge at the lobby corner.
Meals (1)
What does the breakfast consist of?
Japanese and Western buffet breakfast is served at "Coffreur" on the 25th floor guest lounge. Operating hours are 6:30–10:00 (last entry 9:40). Enjoy breakfast with a panoramic view of Hiroshima City.
Parking (1)
Is there parking?
There is parking at our partner facility (paid). Please note size restrictions apply (tower parking: height 1.55m or less, width 1.77m or less, length 5.05m or less). For details, please contact the hotel.
Other (6)
How do I get there?
About 20 minutes by tram from JR Hiroshima Station (get off at Fukuromachi stop) or about 10 minutes by taxi / About 10 minutes by loop bus "Ekimachi Loop" (get off at Hakushinjinja-mae)
What time is check-in?
15:00.
What time is checkout?
11:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there parking?
Parking is available. Please contact the facility for details.
What is the address?
9-12 Nakamachi, Naka Ward, Hiroshima, Hiroshima Prefecture