Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 31, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free internet and Wi-Fi are available in all rooms.
Access (1)
How do I get here from Aomori Station?
From JR Aomori Station: approximately 5 minutes by taxi, or approximately 10 minutes by bus (get off at Bunka Kaikan-mae bus stop, then 3 minutes on foot). The hotel is within walking distance of Aomori Bay Area and Aomori Prefecture Tourism and Products Hall ASPAM.
Services (2)
Can I leave my luggage after checking out?
We can hold your luggage at the front desk on the day of checkout.
Can I send luggage ahead?
We can hold luggage at the front desk. Please send it to: Hotel Aomori, 1-23 Tsutsumi-cho 1-chome, Aomori City, Aomori Prefecture 030-0812, Japan. Be sure to include the guest's name and check-in date on the package.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 14:00 and check-out is 11:00. Early check-in and late check-out incur overtime charges (30% until 15:00, 50% until 18:00, 100% from 18:00 onwards).
Pets (1)
Can I bring pets?
We do not accept pets.
Rooms (1)
What types of guest rooms are available?
We have 8 room types: single, twin, Japanese-style, suite rooms and more. Rooms feature soft, unified colour schemes, and the upper floors with views of Mutsu Bay and Mount Hakkoda are particularly popular.
Facilities / Equipment (1)
Do you have banquet halls and meeting rooms?
We have a grand hall suitable for international conferences, plus banquet halls and meeting rooms in various sizes and styles (Japanese and Western). We also accommodate weddings.
Sightseeing / Location (1)
Is this a good base for visiting during the Aomori Nebuta Festival?
Located in the centre of Aomori City, the festival grounds are within walking distance. The area becomes crowded during festival season, so we recommend booking in advance.
Meals (1)
What kind of dining is available?
We offer a variety of restaurants: breakfast buffet featuring Aomori local ingredients, French cuisine, Japanese cuisine, and Chinese cuisine. There is also a FamilyMart on the 1st floor (open 7:00–23:00).
Parking (1)
Is there a parking lot? Is there a charge?
We have a parking lot. Parking for guests is 600 yen per vehicle per night. We have indoor parking (note: during renovations, there may be restrictions on vehicle exit. Please check our official website for the latest information).
Other (6)
Is there parking?
Parking is available. For details, please contact the facility.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the check-in time?
14:00.
How do I get there?
From JR Aomori Station on the Ou Main Line: about 5 minutes by taxi or about 10 minutes by bus (3-minute walk from Bunka Kaikan Mae bus stop). From JR Shinkansen Shin-Aomori Station: about 20 minutes by taxi. From Aomori Airport: about 30 minutes by taxi. From Aomori Chuo IC on the Tohoku Expressway: about 15 minutes by car.
What is the address?
1-1-23 Tsutsumi-cho, Aomori City, Aomori Prefecture
What is the check-out time?
11:00.