Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 31, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available in the building.
Access / Shuttle service (1)
Is there a shuttle from the nearest station?
Free shuttle buses are available from JR Hachinohe Station, Shin-Aomori Station, and Aomori Airport. Please book via the hotel's official website by 3 days before your stay. A paid shuttle bus is available from Aomori Station.
Activities (2)
Is the ravine bus tour free?
The hotel offers bus tours and guided walks along the ravine. Pricing and details vary by season, so please check the official website or contact the front desk.
What activities are available?
The hotel offers seasonal activities including ravine guided walks (expert guides explain the nature of Oirase Gorge), canoeing, and stargazing. For details and reservations, check the hotel's official website.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is at 12:00. These may vary depending on your plan, so please check your booking details.
Pets (1)
Can I stay with a pet?
For pet-accompanied stays, please contact the hotel in advance. Depending on room availability, this may not be possible.
Traveling with children (1)
Can I stay with children?
We welcome families with children. If only guests under 18 are staying without a guardian, a parental consent form and contact details must be submitted. If children aged 4–6 wish to have meals, an additional charge applies. Please check our official website for details.
Rooms (1)
What types of guest rooms do you have?
We offer multiple room types including Superior (Twin), and all rooms feature views of the Oirase Forest scenery. Rooms with large picture windows overlooking the gorge are particularly popular.
Prices (1)
Is there a bathing tax?
A bathing tax of 150 yen per person is required for guests aged 13 and above.
Hot springs / Baths (1)
Is there a hot spring? What is the water quality?
There is a simple mineral hot spring that flows from Hakkoda, with an outdoor bath and large public bath. You can enjoy the outdoor bath "Yaeyakokone no Yu" with a waterfall in view, and the indoor bath overlooking the Oirase forest.
Meals (1)
What style of dining is offered?
The buffet restaurant "Aomori Apple Kitchen" serves menus themed around Aomori apples. Breakfast is "Ravine Terrace Breakfast" enjoyed while overlooking the ravine.
Parking (1)
Is there a car park? Is there a charge?
There is a free car park with 100 spaces (first-come, first-served). However, it may become full, so please arrive early.
Other (6)
Is there a car park?
Yes, one is available. Please contact the facility for details.
What time is check-out?
12:00.
What time is check-in?
15:00.
How do I get here?
About 90 minutes by bus (Oiraseigo) from JR Tohoku Shinkansen Shin-Hachinohe Station, get off at Yakiyama bus stop, then about 1 minute on foot. Free shuttle bus available from JR Hachinohe Station, Shin-Aomori Station, and Aomori Airport (reservation required 3 days in advance).
What is the address?
231 Tochiokubo, Okuse, Towada City, Aomori Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.