Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 2, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Can I use Wi-Fi?
Free Wi-Fi is available in all guest rooms.
Access (1)
How do I get there?
About 35 minutes by car from Kosaka IC on the Tohoku Expressway. If using public transport, you can use the hotel shuttle service from JR Towadako Bus Stop (approximately 15 minutes; reservation required by the previous day).
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 to 19:00, and check-out is at 10:00. Times may vary depending on the plan.
Pets (1)
Can I bring a pet?
Pets must be confirmed with the hotel in advance. Depending on room availability, you may not be able to use this service.
営業・休館 (1)
Are you open during winter?
We are closed mid-November to mid-April. For exact dates, please check our official website or contact the hotel. During winter, snow and ice conditions require studded tires or tire chains.
Rooms (1)
Can you see Lake Towada from all guest rooms?
Yes, all 50 rooms in both the main building and annex offer views of Lake Towada. Enjoy the lake's changing beauty throughout the seasons.
Facilities / History (1)
What is the history of the main building?
The main building "Akita Cedar Hall," completed in 1939, is a nationally registered tangible cultural property. Built by 80 master carpenters from Akita, Aomori, and Iwate who competed in their craftsmanship, this wooden three-story structure features an exterior of giant natural Akita cedar, a soaring entrance, and uniquely designed rooms.
Hot springs / Large public baths (1)
Do you have hot springs or a large public bath?
We have a large public bath, observation open-air bath, and sauna. You can enjoy bathing while overlooking Lake Towada from the open-air bath.
Shuttle service (1)
Do you offer shuttle service?
We provide scheduled shuttle service from JR Towadako Bus Stop (contact the hotel for shuttle times). Reservation is required by the previous day.
Meals (1)
Where and what time are meals served?
Meals are served in the restaurant or a large hall. Dinner is 17:45–21:00 (last seating 19:30), and breakfast is 7:00–9:00 (last seating 8:30). Allergy accommodations are available, so please consult with us when booking.
On-site facilities (1)
Is there a library corner?
We have "Mori no Library" in the building, stocked with books donated by guests and staff. You can enjoy reading by the window with a view of the lake.
Parking (1)
Is there parking? What is the charge?
We have a parking lot with 60 spaces. Parking is free for guests (reservation not required).
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there parking available?
Yes, parking is available. Please contact the facility for details.
What is the check-in time?
15:00.
What is the address?
Nishi-Towada Lakeside, Kosaka, Kazuno, Akita
How do I get there?
About 35 minutes by car from Kosaka IC on the Tohoku Expressway. Shuttle service available from JR Towadako Bus Stop (approximately 15 minutes; reservation required by the previous day). Studded tires or tire chains are required in winter.
What time is check-out?
10:00.