Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available throughout the property. Please check with the front desk at check-in for details.
Access (1)
How do I get there from JR Nasushiobara Station?
We run a free shuttle bus from the West Exit of JR Nasushiobara Station (booking essential). The journey takes about 40 minutes. Departures include 10:40, 13:35 and 15:50. By car it is about 20 minutes from Nasu IC on the Tohoku Expressway, along the Nasu Kaido towards Yumoto.
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is 14:30-18:00 and check-out is 10:00. Times may differ depending on the plan. If you will arrive after 18:00, please contact the hotel in advance.
Plans (1)
Is there an all-inclusive plan?
An all-inclusive plan is available for the Forest Villa building. Note that all-inclusive applies only if you book that specific plan.
Traveling with children (1)
Is it enjoyable with children?
The facilities are designed to satisfy three generations, with experiences amid extensive natural surroundings. The buffet venues also have facilities suited to families with children. Please check with the hotel for details.
Prices (1)
Is a bathing tax charged?
Adult guests pay a separate bathing tax of 150 yen per night.
Facility information (1)
Is the main building currently open?
The main building and Fukuro no Mori are currently closed for renovation. Work is under way with a grand opening targeted for 2026. During the work some facilities (restaurants, the communal bath and the shop) are unavailable. We ask for your understanding.
Hot springs / Baths (1)
What are the hot spring and bathing facilities?
You can enjoy a variety of baths, including an open-air bath fed directly from the source, a large cypress communal bath, and a health bath using hokutolite, a stone containing natural radium. Each of the several accommodation buildings, all different in character, has its own hot spring facilities.
Rooms (1)
What types of accommodation buildings are there?
There are several buildings of differing character, with 298 rooms in total, including hotel-type rooms, cottages and a building with rooms that have their own open-air bath. Your room will be explained at check-in. Please note that some buildings (the main building and Fukuro no Mori) are currently closed for renovation.
Meals (1)
What style are the meals?
Three buffet venues serve a wide range of dishes using produce from Tochigi Prefecture and the Nasu highlands. Both dinner and breakfast are normally buffet style (the venue is explained at check-in on the day).
Parking (1)
Is there parking?
There is free parking for about 500 vehicles (first come, first served).
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 40 minutes by free shuttle bus from the West Exit of JR Nasushiobara Station (booking required) / about 20 minutes from Nasu IC on the Tohoku Expressway, along the Nasu Kaido towards Yumoto.
What time is check-in?
14:30.
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
203 Yumoto, Nasu Town, Nasu District, Tochigi Prefecture