Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 23, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Kawaguchiko Station?
About 5 minutes by car or shuttle bus from Kawaguchiko Station on the Fujikyuko Line. You can also reach it in about 8 minutes from Kawaguchiko IC on the Chuo Expressway along Route 139 towards Lake Kawaguchi.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00 as standard. Times may differ depending on the plan, so please check when booking.
Rooms (2)
Are there rooms with a view of Mount Fuji?
The hotel stands on the shore of Lake Kawaguchi and has rooms from which you can enjoy views of Mount Fuji. Please state your preference for a view when booking.
What are the rooms like?
Most rooms have a tatami-floored area, so although this is a hotel it has the feel of a Japanese inn.
Hot springs (2)
Can I use the baths on a day visit?
Please contact the hotel directly about whether day-use bathing is available, and about times and charges.
What kinds of baths are there?
There is a natural hot spring indoor bath and an open-air rock bath, where you can bathe while taking in the scenery around Mount Fuji.
Sightseeing (1)
What sightseeing spots are nearby?
Access is convenient to popular attractions such as Lake Kawaguchi, Mount Fuji (a World Heritage site) and Fuji-Q Highland. Tourist information is also available at the front desk.
Equipment (1)
Is Wi-Fi available?
Wi-Fi is available throughout the property. Please check with the front desk for details.
Meals (1)
What food is served?
Please check the official website or the front desk for details of the meals. You can enjoy dishes making the most of local ingredients.
Parking (1)
Is there parking?
Parking is available. Please check the official website or the front desk for details.
Other (6)
How do I get there?
About 5 minutes by car or shuttle bus from Kawaguchiko Station on the Fujikyuko Line. About 8 minutes by car from Kawaguchiko IC on the Chuo Expressway along Route 139 towards Lake Kawaguchi.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
8034-1 Kodachi, Fujikawaguchiko Town, Minamitsuru District, Yamanashi Prefecture
What time is check-out?
10:00.
What time is check-in?
15:00.