Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 28, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Tazawako Station?
From in front of JR Tazawako Station on the Akita Shinkansen, take the Ugo Kotsu bus bound for Nyuto Onsen for about 36 minutes and get off at the Alpa Komakusa stop or the next stop, Kamikogen. By car it is about 1 hour from Morioka IC on the Tohoku Expressway via National Routes 46 and 341.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00-20:00 and check-out is 10:00. Times may differ depending on the plan, so please check the details of your booked plan.
Pets (1)
Can I stay with a pet?
Please contact the hotel in advance about staying with a pet. For details, see the official website (grand-tencoo.jp) or call 0187-46-2004.
Nearby sightseeing (1)
What sightseeing spots are nearby?
Nyuto Onsen is about 10 minutes by car and the shore of Lake Tazawa about 15 minutes. The trailhead for Mount Akita-Komagatake is also easily reached, with alpine plants in summer and the Tazawako ski resort in winter, so there is sightseeing through all four seasons.
Traveling with children (1)
Can I stay with children or as a family?
Set in an environment surrounded by nature, the hotel is popular with families with children. You can combine your stay with sightseeing in the surrounding nature, such as Lake Tazawa and Mount Akita-Komagatake. Please contact the hotel for details.
Rooms (1)
How many rooms are there?
It is a small property with 19 rooms in total, with the calm atmosphere of a secluded inn. You can enjoy a stay with a sense of privacy.
Rooms / Views (1)
Do all rooms have a view of Lake Tazawa?
Yes. Every room at the hotel looks out over Lake Tazawa, the deepest lake in Japan. You can enjoy the changing seasonal scenery of the lake and Mount Akita-Komagatake from your room.
Day-use bathing (1)
Can I use the baths on a day visit?
Please contact the hotel directly about day-use bathing. The latest information is also available on the official website (grand-tencoo.jp).
Hot springs (1)
What are the qualities of the hot spring?
The Tazawako Kogen hot spring area is known for its cloudy white water rich in mineral deposits. Natural hot spring water can be enjoyed in both the indoor and open-air baths. In the open-air bath you can bathe surrounded by magnificent beech forest.
Shuttle service (1)
Is there a shuttle service?
Please contact the hotel in advance about transfers from Tazawako Station. Access is normally by local bus (about 36 minutes from Tazawako Station on the bus bound for Nyuto).
Meals (1)
What is the food like?
In a restaurant with sweeping seasonal views of Lake Tazawa, you can enjoy seasonal dishes woven from local ingredients, such as Akita Nishiki beef grilled on a ceramic plate. The menu places importance on regional cuisine.
Parking (1)
Is there parking, and is there a charge?
Free parking for 25 cars is available. No advance booking is needed.
Other (6)
What time is check-out?
10:00.
What time is check-in?
15:00.
What is the address?
2-16 Komagatake, Obonai, Tazawako, Semboku City, Akita Prefecture
How do I get there?
About 36 minutes from JR Tazawako Station on the Akita Shinkansen by Ugo Kotsu bus bound for Nyuto Onsen; get off at the Alpa Komakusa or Kamikogen stop. About 1 hour by car from Morioka IC on the Tohoku Expressway via National Routes 46 and 341.
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.