常見問題一覽
此設施的 FAQ 以英文刊載。AI 聊天會以您提問的語言回答。
英文回答是依據設施的日文資訊機器翻譯而成。重要事項請直接向設施確認。
也可以從常見問題一覽中尋找答案。
以下回答是 AI 參考設施官方網站所撰寫,尚未經設施經營者確認。此為 2026年5月30日 時的資訊。費用與時間可能已有變動,重要行程請向設施確認。
Wi-Fi (1)
Is Wi-Fi available in the building?
Yes, free Wi-Fi is available throughout the building, including all guest rooms.
交通方式 (1)
How do I get here from Tokyo?
From Tokyo Station, take the JR Hokuriku Shinkansen to Nagano Station (approximately 1 hour 30 minutes), then the Nagano Express train to Yudanaka Station (approximately 45 minutes), then bus or taxi for about 5 minutes—total approximately 2 hours 20 minutes. By car, take the Joban IC from Nerima, use the Joshin-etsu Expressway, and exit at Shinshu Nakano IC, then about 20 minutes—total approximately 3 hours.
入住 (1)
What are the check-in and check-out times?
Check-in is at 15:00 (latest check-in at 24:00). Check-out is at 11:00.
吸菸 (1)
Are all rooms non-smoking? Is there a smoking area?
All guest rooms are non-smoking. For information about smoking areas in the building, please contact the hotel directly.
基本資訊 (5)
What time is check-out?
Check-out is at 11:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there parking?
Yes, parking is available. For details, please contact the facility.
How do I get there?
About 5 minutes by bus or taxi from Yudanaka Station on the Nagano Electric Railway. From Tokyo Station: Hokuriku Shinkansen to Nagano Station (about 1 hour 30 minutes), then Nagano Electric Railway Express to Yudanaka Station (about 45 minutes), total about 2 hours 20 minutes. By car: about 20 minutes (13 km) via the Shinshu Nakano IC on the Joshinetsu Expressway and local roads via the Shiga-Nakano Toll Road. Shuttle service available from Yudanaka Station for arrivals at 3:12 PM or later (advance phone notification required).
What time is check-in?
3:00 PM.
客房 (2)
What types of rooms are available?
We offer four room types: Superior Japanese Modern Twin (10 tatami + Simmons bed), Superior Japanese Modern Corner Twin (10 tatami + Simmons bed), Standard Japanese Room (10 tatami), and Western Twin. All rooms are non-smoking and equipped with private bath and toilet.
What are the room facilities and amenities?
All rooms include free Wi-Fi, TV, safe, refrigerator (free drinks), and humidifying air purifier. Superior Japanese Modern rooms also have an illy coffee machine. Amenities include towels, yukata, toothbrush set, hair dryer, and DHC amenities.
付款 (1)
What credit card brands do you accept?
We accept VISA, JCB, American Express, Diners Club, and Master Card.
設施 (1)
What kind of facility is the lounge? What are the opening hours?
The lounge "Mahoroba" recreates a Showa-era elementary school classroom. We provide complimentary drinks (beer, water, coffee, etc.). Hours are 15:00–19:00 (water and coffee until 21:00) and 7:00–11:00 in the morning.
溫泉 (1)
What types of baths are available?
We offer natural hot spring water made from a blend of three spring sources, provided as flowing hot spring (no heating or filtering). We have a large public bath, outdoor bath, private outdoor bath, and private family bath. You can enjoy our famous hot spring with soft water that leaves your skin feeling smooth and refreshed.
接送 (1)
Is there a pick-up from Yudanaka Station?
If you telephone us with your Nagano Electric Railway arrival time we will collect you from Yudanaka Station, for arrivals at Yudanaka from 15:12 onwards only. We can also take you back to the station on request.
餐點 (2)
Where can I eat? Can I use a private dining room?
Dinner and breakfast are served in our dining room or in a common hall. We have 5 private dining rooms available. If you wish to use a private room, please let us know when making your reservation.
What kind of meals are served?
Kaiseki (multi-course Japanese dinner) prepared by our head chef using Shinshu ingredients, with menus that change seasonally. You can enjoy flavours nurtured by Shinshu's abundant nature, including organically grown rice, Shinshu Alps beef, and seasonal ingredients.
停車場 (1)
Is there parking? Is there a charge?
We provide free parking for 30 vehicles. Upon arrival, our staff will take care of your vehicle and move it to the parking lot.