자주 묻는 질문 목록

이 시설의 FAQ는 영어로 게재되어 있습니다. AI 채팅은 질문하신 언어로 답변합니다.

영어 답변은 시설의 일본어 정보를 기계 번역한 것입니다. 중요한 사항은 시설에 직접 확인해 주십시오.

자주 묻는 질문 목록에서도 답을 찾을 수 있습니다.

아래 답변은 시설의 공식 사이트를 참고해 AI가 작성한 것입니다. 시설 운영자의 확인은 받지 않았습니다. 2026년 8월 6일 기준 정보입니다. 요금과 시간이 바뀌었을 수 있으므로 중요한 일정은 시설에 확인해 주십시오.

Wi-Fi (1)

Is Wi-Fi available?

Wi-Fi is available throughout the property, and you can also connect to the internet in your room.

오시는 길 (1)

How do I get there from Shibukawa Station?

About 30 minutes by local bus from Shibukawa Station on the JR Joetsu Line. Call us when you reach the bus stop and we will come to collect you (free transfer from the bus stop). Please note that we do not provide transfers to JR Shibukawa Station.

체크인 (1)

What are the check-in and check-out times?

Standard check-in is 15:00-19:00 and check-out is 10:00. Times may differ depending on your booked plan, so please check the plan details.

시설 (2)

Are there beauty treatment facilities?

Beauty treatment facilities are provided. Please check the official website or the front desk for details of the menu and how to book.

Are there barrier-free facilities?

Barrier-free facilities are in place. Please see the official website or enquire when booking for details.

온천 (3)

Is there a sauna?

Yes, there is a sauna in the communal bath.

Is there a private bath?

Yes, a private bath is also available. Please check the official website or the front desk about using it.

What are the qualities and characteristics of the hot spring?

We use Ikaho's celebrated Kogane no Yu. We have held rights to about a quarter of the total flow of roughly 4,000 litres per minute for more than 400 years, and you can enjoy it fully in our communal bath with garden open-air baths, which at 1,300 tsubo (about 4,300 square metres) is among the largest in northern Kanto. In 2024 it was ranked second in Japan in the Rakuten bath review ratings.

객실 (2)

Are there rooms with an open-air bath?

Yes, rooms with an open-air bath were newly introduced on 29 March 2025. As well as the distinctively designed Japanese and Japanese-Western rooms with an open-air bath in the Sansuitei wing, several other types are available.

What room types are there?

There are 111 rooms in total: 17 Western-style, 35 Japanese-style, 54 Japanese-Western and 5 others. The range includes VIP and special rooms with views of Mount Tanigawa and Mount Hotaka, modern Japanese-Western rooms, and rooms with an open-air bath.

식사 (1)

What is the food like?

We serve kaiseki menus such as the Kogure kaiseki and the special kaiseki. In summer 2024 we also opened Soramori, a new breakfast buffet venue at about 700 m elevation with sweeping views of the Akagi mountains, serving fine local produce.

주차장 (1)

Is there parking, and is there a charge?

There is parking for 350 vehicles, free to use, so you can come by car with confidence.

기타 (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

How do I get there?

About 20 minutes by car from Shibukawa-Ikaho IC on the Kan-etsu Expressway. About 30 minutes by local bus from Shibukawa Station on the JR Joetsu Line. A transfer from the bus stop is available (please contact us).

What time is check-in?

15:00.

What time is check-out?

10:00.

Is there parking?

Parking is available. Please contact the property for details.

What is the address?

135 Ikaho, Ikaho-machi, Shibukawa City, Gunma Prefecture