자주 묻는 질문 목록
이 시설의 FAQ는 영어로 게재되어 있습니다. AI 채팅은 질문하신 언어로 답변합니다.
영어 답변은 시설의 일본어 정보를 기계 번역한 것입니다. 중요한 사항은 시설에 직접 확인해 주십시오.
자주 묻는 질문 목록에서도 답을 찾을 수 있습니다.
아래 답변은 시설의 공식 사이트를 참고해 AI가 작성한 것입니다. 시설 운영자의 확인은 받지 않았습니다. 2026년 9월 21일 기준 정보입니다. 요금과 시간이 바뀌었을 수 있으므로 중요한 일정은 시설에 확인해 주십시오.
오시는 길·주의 사항 (1)
Is there anything to watch out for in winter?
The Nishi-Azuma Sky Valley road from Urabandai is closed in winter. Snow tyres or chains are essential in winter, so please come prepared.
오시는 길·송영 (1)
How do I get there from Yonezawa Station, and is there a pick-up?
There is a free shuttle bus from JR Yonezawa Station (advance booking required), which also serves Tengendai. By car it is about 30 minutes from Yonezawa-Hachimanpara IC on the Tohoku-Chuo Expressway.
체크인·체크아웃 (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00. The building has three floors and no lift, so please tell us when booking if you would like a room on the ground floor.
체험·액티비티 (1)
Are there activity plans such as painting kokeshi dolls?
We offer accommodation plans that include painting an Azuma shirozaru kokeshi doll, well received as a memento of the trip (please check the official website for current plans).
흡연 (1)
Can I smoke?
All rooms are non-smoking.
시설·배리어프리 (1)
Is there a lift?
The building has three floors but no lift. If you would like a room on the ground floor, please discuss it with us when booking.
온천 (2)
What is the famous waterfall bath?
Our speciality is a bath where hot water falls dramatically from about 3 m, said to have a therapeutic effect. The tub itself has been in use for more than 400 years and is said to have been enjoyed by Uesugi Kagekatsu, the first lord of the Yonezawa domain, and by Lord Yozan.
What kind of hot spring water is it?
It is a calcium sulphate spring used straight from the source, held to promote health and ease fatigue. The spring has more than 700 years of history, and there is also a stone bath hollowed out of a great rock and open-air baths for men and women.
관광·액티비티 (1)
Can I use the inn as a base for the Tengendai Kogen ski area?
From Shirabu Onsen you can reach the Tengendai highlands at 1,820 m by ropeway and lift. In summer it is used for climbing and trekking and in winter as a ski area with fine powder snow, making the inn an ideal base all year.
식사 (1)
What is the food like?
Our kaiseki courses using genuine Yonezawa beef are well received (some plans let you choose between sukiyaki and shabu-shabu). The dishes make the most of seasonal local ingredients.
주차장 (1)
Is there parking?
There is a car park. Please see the official website or call 0238-55-2011 for details.
기타 (6)
What time is check-out?
10:00.
What time is check-in?
15:00.
What is the address?
1537 Seki, Yonezawa City, Yamagata Prefecture
Is there parking?
Parking is available. Please contact the property for details.
How do I get there?
About 30 minutes by car from Yonezawa-Hachimanpara IC on the Tohoku-Chuo Expressway. A free shuttle bus runs from JR Yonezawa Station (booking required). The Tengendai Ropeway is also accessible.
Is Wi-Fi available?
Not available.