자주 묻는 질문 목록

이 시설의 FAQ는 영어로 게재되어 있습니다. AI 채팅은 질문하신 언어로 답변합니다.

영어 답변은 시설의 일본어 정보를 기계 번역한 것입니다. 중요한 사항은 시설에 직접 확인해 주십시오.

자주 묻는 질문 목록에서도 답을 찾을 수 있습니다.

아래 답변은 시설의 공식 사이트를 참고해 AI가 작성한 것입니다. 시설 운영자의 확인은 받지 않았습니다. 2026년 8월 12일 기준 정보입니다. 요금과 시간이 바뀌었을 수 있으므로 중요한 일정은 시설에 확인해 주십시오.

Wi-Fi (1)

Is Wi-Fi available?

Free Wi-Fi is available in the building. We will explain how to connect at check-in.

체크인·체크아웃 (1)

What are the check-in and check-out times?

Check-in is 15:00 and check-out is 11:00. Where an accommodation plan sets a different check-out time, the plan takes precedence.

배리어프리 (1)

Is the building accessible?

The property stands on sloping ground, so there are many stairs and steps inside. If moving about is difficult, our staff will gladly help; please just ask.

기본 정보 (1)

How is Suizantei Club Jozankei pronounced?

It is read Suizantei Club Jozankei. We run it as a hideaway for adults in Jozankei Onsen.

아이 동반 (1)

Can children stay?

The property is for guests aged 13 and over. Children aged 12 and under cannot be admitted. We offer a space where adults can spend unhurried time together.

결제 (1)

Which credit cards do you accept?

We accept the major cards including VISA, JCB, Mastercard and AMEX. Debit cards and QR code payments cannot be used.

시설 (1)

What is the free drinks service?

It is an inclusive service under which drinks in the building are free. The guest lounge serves sweets, alcohol and herbal teas according to the time of day.

온천 (1)

Is it true that every room has a hot spring bath?

Yes, every room has a hot spring bath fed continuously from the source, so you can bathe privately in your room. There are several types, including rooms with an open-air bath and rooms with a view bath.

송영 (1)

Is there a free shuttle bus from Sapporo?

There is a free shuttle bus shared with Jozankei Daiichi Hoteiru Suizantei, running from Odori in Sapporo. Booking is essential and places are first come, first served. Please see the shuttle bus booking form on the official website for details.

식사 (1)

What is the food like?

We serve Japanese kaiseki courses making generous use of seasonal ingredients. The menu changes with the season, and our chefs prepare dishes built mainly on Hokkaido produce.

주차장 (1)

Is there free parking?

There is free parking for 15 cars. As the property stands on sloping ground, we will explain the details of the car park at check-in.

기타 (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

How do I get there?

About 60 minutes by car from JR Sapporo Station. Take the Jotetsu bus for Jozankei Onsen, alight at Daiichi Hotel-mae and take a taxi for about 1 minute. A free shuttle bus runs from Odori in Sapporo (booking required, first come, first served).

What time is check-in?

15:00.

What time is check-out?

11:00.

Is there parking?

Parking is available. Please contact the property for details.

What is the address?

2-10 Jozankei Onsen Nishi, Minami Ward, Sapporo City, Hokkaido