常见问题一览
该设施的 FAQ 以英文发布。AI 聊天会用您提问的语言回答。
英文回答是根据设施的日文信息机器翻译而成。重要事项请直接向设施确认。
也可以从常见问题一览中查找答案。
以下回答由 AI 参考设施官方网站撰写，尚未经设施经营者确认。此为 2026年8月12日 时的信息。费用与时间可能已有变动，重要行程请向设施确认。
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available in the building. We will explain how to connect at check-in.
入住／退房 (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Where an accommodation plan sets a different check-out time, the plan takes precedence.
无障碍 (1)
Is the building accessible?
The property stands on sloping ground, so there are many stairs and steps inside. If moving about is difficult, our staff will gladly help; please just ask.
基本信息 (1)
How is Suizantei Club Jozankei pronounced?
It is read Suizantei Club Jozankei. We run it as a hideaway for adults in Jozankei Onsen.
亲子同行 (1)
Can children stay?
The property is for guests aged 13 and over. Children aged 12 and under cannot be admitted. We offer a space where adults can spend unhurried time together.
付款 (1)
Which credit cards do you accept?
We accept the major cards including VISA, JCB, Mastercard and AMEX. Debit cards and QR code payments cannot be used.
设施 (1)
What is the free drinks service?
It is an inclusive service under which drinks in the building are free. The guest lounge serves sweets, alcohol and herbal teas according to the time of day.
温泉 (1)
Is it true that every room has a hot spring bath?
Yes, every room has a hot spring bath fed continuously from the source, so you can bathe privately in your room. There are several types, including rooms with an open-air bath and rooms with a view bath.
接送 (1)
Is there a free shuttle bus from Sapporo?
There is a free shuttle bus shared with Jozankei Daiichi Hoteiru Suizantei, running from Odori in Sapporo. Booking is essential and places are first come, first served. Please see the shuttle bus booking form on the official website for details.
餐食 (1)
What is the food like?
We serve Japanese kaiseki courses making generous use of seasonal ingredients. The menu changes with the season, and our chefs prepare dishes built mainly on Hokkaido produce.
停车场 (1)
Is there free parking?
There is free parking for 15 cars. As the property stands on sloping ground, we will explain the details of the car park at check-in.
其他 (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 60 minutes by car from JR Sapporo Station. Take the Jotetsu bus for Jozankei Onsen, alight at Daiichi Hotel-mae and take a taxi for about 1 minute. A free shuttle bus runs from Odori in Sapporo (booking required, first come, first served).
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
2-10 Jozankei Onsen Nishi, Minami Ward, Sapporo City, Hokkaido