자주 묻는 질문 목록

이 시설의 FAQ는 영어로 게재되어 있습니다. AI 채팅은 질문하신 언어로 답변합니다.

영어 답변은 시설의 일본어 정보를 기계 번역한 것입니다. 중요한 사항은 시설에 직접 확인해 주십시오.

자주 묻는 질문 목록에서도 답을 찾을 수 있습니다.

아래 답변은 시설의 공식 사이트를 참고해 AI가 작성한 것입니다. 시설 운영자의 확인은 받지 않았습니다. 2026년 6월 9일 기준 정보입니다. 요금과 시간이 바뀌었을 수 있으므로 중요한 일정은 시설에 확인해 주십시오.

Wi-Fi (1)

Is Wi-Fi available?

Free Wi-Fi is available.

오시는 길 (3)

Is there a free shuttle bus from Chino Station?

A free shuttle bus is available from the east exit of JR Chuo Line Chino Station (no reservation required). The timetable differs between summer and winter seasons, so please contact the hotel for details.

Are there any tips for searching for the hotel on GPS navigation?

If the hotel name doesn't appear, try entering "Tateshina Tokyu Golf Course" instead.

Is there road icing in winter?

Roads may freeze from December to March. Please bring tire chains or other anti-slip equipment.

액티비티 (1)

What activities are available in the area?

Within Tokyu Resort Town Tateshina there are a golf course, tennis courts, Forest Adventure, and a dog run. The area also offers plenty of nature activities such as trekking courses and alpine plant observation.

체크인·체크아웃 (1)

What are the check-in and check-out times?

Standard check-in is 15:00 and check-out is 11:00. Times may differ depending on your plan.

반려동물 (1)

Can I stay with my pet?

We have a "Dog Run Pet Cottage" (reopened with renovations from May 2024). If you plan to bring a pet, please contact the hotel in advance.

아이 동반 (1)

Can families with children stay here?

Family-oriented room types are available, and we accommodate guests travelling with children. Facilities within Tokyu Resort Town can also be enjoyed as a family.

온천·목욕 (1)

Is the hot spring facility inside the main hotel building?

The large hot spring bath "Spa Resort Shikayama-no-Yu" is in a separate building, about 2 minutes walk from the main building. It features a mild alkaline spring with a gentle texture, and has an outdoor bath.

식사 (1)

What kind of meals are provided?

Dinner is a Western course served at restaurant Fragrant. You can enjoy seasonal cuisine in a space featuring large windows overlooking a private garden.

주차장 (1)

Is there parking? How much does it cost?

There is an outdoor parking lot with 80 spaces. Parking is free for hotel guests.

기타 (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

What is the address?

4026-2 Kitayama Shikayama, Chino, Nagano Prefecture

Is there parking?

Yes, parking is available. Please contact the facility for details.

What time is check-out?

11:00.

What time is check-in?

15:00.

How do I get there?

Free shuttle bus from the east exit of JR Chuo Line Chino Station (no reservation required; schedule varies by season) or about 30 minutes by taxi. About 30 minutes (approximately 16 km) from Suwa IC on the Chuo Expressway via the Venus Line.