常见问题一览

该设施的 FAQ 以英文发布。AI 聊天会用您提问的语言回答。

英文回答是根据设施的日文信息机器翻译而成。重要事项请直接向设施确认。

也可以从常见问题一览中查找答案。

以下回答由 AI 参考设施官方网站撰写,尚未经设施经营者确认。此为 2026年6月9日 时的信息。费用与时间可能已有变动,重要行程请向设施确认。

Wi-Fi (1)

Is Wi-Fi available?

Free Wi-Fi is available.

交通方式 (3)

Is there a free shuttle bus from Chino Station?

A free shuttle bus is available from the east exit of JR Chuo Line Chino Station (no reservation required). The timetable differs between summer and winter seasons, so please contact the hotel for details.

Are there any tips for searching for the hotel on GPS navigation?

If the hotel name doesn't appear, try entering "Tateshina Tokyu Golf Course" instead.

Is there road icing in winter?

Roads may freeze from December to March. Please bring tire chains or other anti-slip equipment.

体验活动 (1)

What activities are available in the area?

Within Tokyu Resort Town Tateshina there are a golf course, tennis courts, Forest Adventure, and a dog run. The area also offers plenty of nature activities such as trekking courses and alpine plant observation.

入住/退房 (1)

What are the check-in and check-out times?

Standard check-in is 15:00 and check-out is 11:00. Times may differ depending on your plan.

宠物 (1)

Can I stay with my pet?

We have a "Dog Run Pet Cottage" (reopened with renovations from May 2024). If you plan to bring a pet, please contact the hotel in advance.

亲子同行 (1)

Can families with children stay here?

Family-oriented room types are available, and we accommodate guests travelling with children. Facilities within Tokyu Resort Town can also be enjoyed as a family.

温泉/浴池 (1)

Is the hot spring facility inside the main hotel building?

The large hot spring bath "Spa Resort Shikayama-no-Yu" is in a separate building, about 2 minutes walk from the main building. It features a mild alkaline spring with a gentle texture, and has an outdoor bath.

餐食 (1)

What kind of meals are provided?

Dinner is a Western course served at restaurant Fragrant. You can enjoy seasonal cuisine in a space featuring large windows overlooking a private garden.

停车场 (1)

Is there parking? How much does it cost?

There is an outdoor parking lot with 80 spaces. Parking is free for hotel guests.

其他 (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

What is the address?

4026-2 Kitayama Shikayama, Chino, Nagano Prefecture

Is there parking?

Yes, parking is available. Please contact the facility for details.

What time is check-out?

11:00.

What time is check-in?

15:00.

How do I get there?

Free shuttle bus from the east exit of JR Chuo Line Chino Station (no reservation required; schedule varies by season) or about 30 minutes by taxi. About 30 minutes (approximately 16 km) from Suwa IC on the Chuo Expressway via the Venus Line.