자주 묻는 질문 목록

이 시설의 FAQ는 영어로 게재되어 있습니다. AI 채팅은 질문하신 언어로 답변합니다.

영어 답변은 시설의 일본어 정보를 기계 번역한 것입니다. 중요한 사항은 시설에 직접 확인해 주십시오.

자주 묻는 질문 목록에서도 답을 찾을 수 있습니다.

아래 답변은 시설의 공식 사이트를 참고해 AI가 작성한 것입니다. 시설 운영자의 확인은 받지 않았습니다. 2026년 6월 22일 기준 정보입니다. 요금과 시간이 바뀌었을 수 있으므로 중요한 일정은 시설에 확인해 주십시오.

Wi-Fi (1)

Can I use Wi-Fi?

Wi-Fi is installed in all guest rooms and is available free of charge.

오시는 길 (1)

What is the distance from Beppu Station to the hotel?

About 4–5 minutes on foot from the East Exit of JR Beppu Station (approximately 368m). It is a very convenient location as a base for sightseeing in Beppu.

취소 (1)

What is the cancellation policy?

A cancellation fee will apply if you cancel your reservation or change the number of guests. For reservations made through travel agencies or accommodation booking websites, the policies of each site apply. For details, please check the FAQ page on the official website.

체크인·체크아웃 (1)

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is at 11:00. Times may vary depending on your plan, so please check the plan details at the time of booking.

비즈니스 (1)

Can the hotel be used for business purposes?

The convenient location about 5 minutes on foot from Beppu Station makes it ideal as a business base. We offer single rooms and workation plans. We also have a conference room.

예약 (1)

When can I make a reservation?

You can make reservations from the first day of the month 6 months before your stay through the Kamenoi Hotel official website or by phone. Reservations on the first day of the month are accepted from 8:30 onwards.

아이 동반 (1)

Are there facilities where children can have fun?

The facility includes table tennis, a game corner, a penny sweets and festival corner, and a kids' corner. There is also a baby room, making it suitable for families.

객실 (1)

What types of guest rooms are available?

There are 322 rooms with diverse offerings, from singles and twins to rooms for 3–6 guests, and a baby room equipped with toys, baby goods, and a tatami area. Upper floors offer views of the Beppu cityscape at night.

요금 (1)

Is there a hot spring tax?

Guests aged middle school and older are required to pay a hot spring tax as an additional charge (100 yen if your bill is under 4,500 yen, 150 yen if 4,500 yen or more). For details, please contact the hotel.

온천·목욕 (1)

What hot spring and bath facilities are available?

The facility includes a spacious indoor bath (approximately 160 m²), an open-air bath with wooden decking, a jacuzzi, a cold bath, and a sauna. Both male and female baths can accommodate approximately 100 people. Operating hours are 5:00–10:00 and 16:00–24:00.

식사 (1)

What are the meal options?

Dinner can be either a buffet featuring jigoku-mushi (steam-cooked dishes) and a live kitchen (Yukemuri Buffet) or Japanese cuisine at the restaurant 'Aburaya Kumahachi-tei' serving Beppu regional specialties. Breakfast is served buffet-style.

주차장 (1)

Is there a car park? Is there a charge?

Free parking for approximately 300 vehicles is available (multi-storey car park). If full, please use nearby coin parking. Since the multi-storey car park has stairs only, we recommend dropping off luggage at the hotel entrance before parking.

기타 (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Is there a parking lot?

Yes, it is available. For details, please contact the facility.

What time is check-out?

11:00.

How do I get there?

Approximately 4–5 minutes on foot from the east exit of JR Beppu Station. Approximately 12–15 minutes by car from Beppu IC on the Oita Expressway. Approximately 50 minutes by airport bus from Oita Airport (get off at Beppu Station).

What is the address?

5-17 Chuo-cho, Beppu City, Oita Prefecture

What time is check-in?

15:00.