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Wi-Fi·인터넷 (1)
Can I use Wi-Fi?
Wi-Fi and wired LAN are available in all rooms. Both are free of charge.
오시는 길 (1)
How do I get to the hotel from Morioka Station?
It is about a 1-minute walk from the north exit of JR Morioka Station. Between 7:00 and 22:40, you can access the hotel via the station building Fezan. By car, it is about 10 minutes from the Morioka IC on the Tohoku Expressway.
취소 (1)
What is your cancellation policy?
A cancellation fee of 80% of the accommodation charge applies for cancellations on the day of arrival, and 20% for cancellations the day before. No-show cancellations incur a 100% fee. Please also check the plan details in your booking.
체크인·체크아웃 (1)
What are the check-in and check-out times?
Check-in is at 3:00 PM (latest entry until midnight), and check-out is at 11:00 AM. If you will be arriving late, please contact the hotel.
객실 (1)
Do you have ladies' rooms?
We offer women-only "Ladies Single" rooms for a secure stay.
연회·웨딩 (1)
Can the hotel be used for weddings and banquets?
We have multiple banquet halls equipped to accommodate weddings, banquets, and conferences. For weddings, we regularly hold viewing events including BIG tasting sessions and hotel tours. Please contact the hotel for details.
숙박 서비스 (1)
Can you tell me about room cleaning for extended stays?
For guests staying multiple nights, room cleaning is available until 2:00 PM. Please leave your key at the front desk when going out.
시설·설비 (2)
Is there a convenience store in the hotel?
A JR-affiliated convenience store is located next to the front desk on the first floor, where you can conveniently shop for beverages, food, and daily necessities. The hotel is also directly connected to the station building Fezan, making it a convenient location for shopping and dining.
Is there a public bath?
The main building does not have a public bath. Please use the bathroom in your room. We also have partnerships with the affiliated "Hotel Metropolitan Morioka NEW WING"; please consult the front desk for details.
식사 (2)
What does the breakfast consist of?
Breakfast is served buffet-style at the Chinese dining restaurant. We offer Japanese and Western menus featuring local ingredients, along with gentle Chinese congee.
How many restaurants are there?
We have Chinese Dining "JUEN" (Chinese cuisine), Dining & Bar "Giovanni", Tea Lounge "Clover" and more. All restaurants are available for lunch and dinner.
주차장 (1)
Is there a parking lot? How much does it cost?
Times Fezan Parking Lot (approximately 520 spaces, indoor and outdoor) is available. For hotel guests, the rate is 800 yen per night for 24 hours from entry (first-come, first-served basis). An additional 300 yen is charged per 60 minutes after 24 hours. Please bring your parking ticket to the front desk. There is a vehicle height limit of 2.1 m.
기타 (6)
What is the address?
1-44 Morioka Ekimae-dori, Morioka, Iwate Prefecture
How do I get there?
1 minute walk from the north exit of JR Morioka Station (via the Fezan station building). About 10 minutes by car from the Tohoku Expressway Morioka IC. About 40 minutes by car from Iwate Hanamaki Airport.
What time is check-in?
15:00.
What time is checkout?
11:00.
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.