Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility. For connection details, please check with the front desk or refer to the information in your room.
アクセス (1)
How far is it from JR Tottori Station?
We're within 5 minutes on foot from JR Tottori Station in a prime location. Ideal for guests who want to use Tottori Station as a base for business or sightseeing.
その他サービス (1)
Can I leave my luggage after check-out?
For luggage storage services, please contact the front desk. We can accommodate guests who wish to continue sightseeing after check-out.
チェックイン (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is at 11:00. Times may differ depending on your plan, so please confirm your booking details.
喫煙 (1)
Do you have non-smoking and smoking rooms?
We offer non-smoking rooms. If you wish to smoke, please let us know at the time of booking or check-in.
施設概要 (1)
What is the hotel's concept?
Our concept is a designer hotel inspired by "stars and sand." You can enjoy the ambience of the Tottori Sand Dunes and starry sky throughout the facility.
温泉・大浴場 (1)
Is there a large public bath?
We have a large public bath featuring Nikusu-yu no Hana, an artificial hot spring. Made with natural minerals, it will help ease the fatigue from your travels.
観光 (1)
How do I get to Tottori Sand Dunes?
Located in front of Tottori Station, you can access the Tottori Sand Dunes by bus or sightseeing taxi from the station. Please check with our front desk for transportation information.
食事・レストラン (1)
Is breakfast available?
We offer breakfast service. For details on menu, charges and times, please contact our official website or front desk.
駐車場 (1)
Is there a parking lot?
We have parking available. For details on capacity and charges, please contact our official website or front desk.
Other (6)
What time is check-out?
Check-out is at 11:00.
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
What is the address?
102-6 Eiraku Onsen-cho, Tottori City, Tottori Prefecture
How do I get here?
Within walking distance of JR Tottori Station (less than 5 minutes' walk from the nearest station)
What time is check-in?
Check-in is at 15:00.
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.