Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 16, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available throughout the hotel.
Access (3)
How long does it take from JR Osaka Station?
About 1 minute's walk from the west exit of JR Osaka Station, effectively directly connected, so access is comfortable even in the rain or with a lot of luggage.
How do I get there from Kansai International Airport?
About 65-70 minutes from Kansai International Airport to Osaka Station on the JR Haruka. The hotel is directly connected to the west exit of JR Osaka Station, so you arrive straight there.
How convenient is it for the sights?
Being directly connected to JR Osaka Station, the hotel is well placed for Universal Studios Japan (about 11-14 minutes by train) and Namba and Shinsaibashi (about 5-10 minutes by train), and makes an ideal base for Kyoto, Nara and Kobe.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 12:00.
Hotel overview (2)
What is the design concept?
The concept is THE OSAKA TIME, carrying on the history of the site of the first Osaka Station. The central space takes windows, train windows and rails as its motifs, and the lobby on the 29th floor has modern wall art evoking red brick.
When did the hotel open?
It opened on 31 July 2024, in JP Tower Osaka directly connected to the west exit of JR Osaka Station, on the historic site of the first Osaka Station, which opened in 1874.
会員プログラム (1)
Can I use Marriott Bonvoy points?
Autograph Collection is a Marriott Bonvoy brand. Please see the Marriott Bonvoy page of the official website about earning and using points.
Rooms (1)
Which floors are the rooms on?
All 418 rooms are on the 30th to 38th floors, with sweeping views over Osaka. The lobby and dining facilities are on the ground and sixth floors.
Facilities / Equipment (1)
Is there a fitness gym?
There is a fitness gym on the 30th floor, where you can train while taking in the view over Osaka.
Meals (1)
Can I experience Osaka food here?
The hotel's concept is to offer food worthy of Osaka, the nation's kitchen, and its restaurants and dining rooms let you experience the city's food culture.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 1 minute's walk from the west exit of JR Osaka Station (directly connected). About 5 minutes' walk from Nishi-Umeda Station on the Osaka Metro and Osaka-Umeda Station on the Hanshin line.
What time is check-in?
15:00.
What time is check-out?
12:00.
Is there parking?
Parking is not available.
What is the address?
JP Tower Osaka, 3-2-2 Umeda, Kita Ward, Osaka City, Osaka Prefecture