Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 23, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Free Wi-Fi is available throughout the property. The guest rooms also have wireless LAN (Wi-Fi).
Access (1)
How do I get there by train?
About 2 hours 10 minutes from Tokyo Station to Shuzenji Station on the Odoriko limited express. From Shuzenji Station, about 8 minutes by Izuhakone bus; the inn is right by the Shuzenji Onsen stop. There is also a route from Shinjuku Station on the Izu-Shinjuku Liner highway bus to the Shuzenji Onsen stop, about 2 hours 45 minutes.
Amenities (1)
What amenities are provided?
Shampoo, conditioner, body soap, face wash, a skincare set, a toothbrush set, a hairbrush, towels, bath towels, a yukata and slippers are provided. DHC pouch sets for women and for men are also available.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00-22:00 and check-out is 10:00. Please note that the entrance is locked at 1:00. If you will arrive late, please contact us in advance.
Accessibility (1)
Are there barrier-free facilities?
There is no lift in the building, so all movement is by stairs. Please discuss barrier-free arrangements with us directly when you stay.
Pets (1)
Can I bring a pet?
According to the official information, pets are not allowed. Please contact the inn directly for details.
Traveling with children (1)
Can I stay with children?
It is noted that guests aged 12 and under may not be accommodated. Please check directly with the inn before booking.
Rooms (1)
How many rooms are there and what are they like?
There are 8 rooms in total, each designed around a different theme. All have a television, fridge, Wi-Fi, washlet toilet and air conditioning. Smoking rooms are also available. There is no lift, so all movement between floors is by stairs.
Hot springs (1)
What are the qualities and characteristics of the hot spring?
It is 100% Shuzenji Onsen water fed directly from the source. There are three baths: the semi-open-air Ryu no Shizuku, the cypress bath Hinoki no Hako and the rock bath Oku no In, which can be used privately during your stay subject to availability. In the rock bath you can also try drinking the water, for which the inn holds a permit.
Shuttle service (1)
Is there a shuttle service?
There is no shuttle service. From Shuzenji Station, please take a bus (about 8 minutes) or a taxi (about 6 minutes).
Meals (1)
Where are meals served?
Both breakfast and dinner are served in the dining area. Enjoy Japanese cuisine using carefully selected local Izu ingredients, presented in a Western style.
Parking (1)
Is there parking?
There is free parking for 15 cars (no booking needed). With Shuzenji IC behind you, follow National Route 18 and Goyokan comes into view on your left; the car park is just beyond the crossroads almost directly in front of the inn.
Other (6)
What time is check-out?
10:00.
What time is check-in?
15:00.
What is the address?
765-2 Shuzenji, Izu City, Shizuoka Prefecture
How do I get there?
About 8 minutes by bus from Shuzenji Station on the Izuhakone Railway, or right by the Shuzenji Onsen bus stop. About 30 minutes from Numazu IC on the Tomei Expressway via the Izu Jukan and Shuzenji roads.
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.